As a Payment Processing Assistant (Fixed Term 11 months and 29 days) with Convera based in our Costa Rica office, you will need to provide consistent, quality service by working closely with Client Support, Sales, and Internal Stakeholders in facilitating customer transactions.
You will be responsible for:

• Review and monitor bank accounts.
• Identify incoming funds for our customers.
• Actioning various detailed tasks and controls.
• Monitor intake channels to ensure the respective processing within the agreed service level agreement.

You should apply if you have:

• Bachelor's degree (or student)
• A strong attention to detail, as well as a sense of initiative and proactivity.
• Ability to learn quickly and operate in a high-paced, high-volume, dynamic environment, maintain targets and meet tight deadlines
• Proficiency in Microsoft Office applications
• Excellent written and verbal communication skills in the English language.
• Shift hours are Sunday - Thursday from 3:00pm - 10:00pm.
• Hybrid schedule: 2 days a week in the office (Office days: Tuesday and one other day of the week); 3 days remote.

About Convera
Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.
Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.
As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.
We offer an abundance of competitive perks and benefits including:

• Market competitive monthly gross salary
• Great career growth and development opportunities in a global organization
• Generous insurance (health, disability, life)
• Hybrid mode (2 days at the office per week).
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
• Paid volunteering opportunities (5 days per year)

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you're ready to unleash your potential.