Costa Rica Job Openings
Concentrix
Resource Manager / Team Manager
September 12, 2024
Information Technology
Location
Costa Rica
Resource Manager / Team ManagerJob Description
Responsibilities :
Location:
- Assigning available employees to projects in accordance with their skillsets, previous experience, and availability.
- Monitoring day-to-day project activities and corresponding resourcing.
- Capacity planning, i.e. making sure that a company’s resources have the capacity to work on upcoming projects.
- Monitoring and managing employees’ workload, utilization, and overtime hours.
- Managing resource conflicts.
- Overcoming resource shortages by means of resource management techniques, reallocating resources, assigning more staff, etc; informing senior management of any issues related to inability to meet clients’ needs due to resourcing.
- Providing MS project managers with support when it comes to resource management issues or improving resource management processes.
- Knowing all the current and upcoming projects run in an organization and business development activities and being able to plan resourcing accordingly.
- Collaborating with the HR department regarding staff training, compensation and benefit planning, payroll administration, and hiring new staff for projects.
- Being familiar with labor laws as well as resource management trends.
- Documenting processes (e.g. weekly utilization report, etc.).
- Manage operational and escalation of core services.
- Client Handling Must Have
- Communication Skills Must Have
- Networking a plus
- Windows Server a plus
- VMWare a plus
- AD a plus
CRI Work-at-HomeLanguage Requirements:
Time Type:
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