Cisco Systems

Solutions Engineer

San Jose

November 13, 2024

***Applications are open until November 25th***
The work location is Costa Rica, there is no alternate work location

What you'll do
As a Collaboration or Security-focused Solutions Engineer, you will serve as an architectural technologist, collaborating with customers, partners, and solutions engineering leadership to craft strategies and solutions that align with customer priorities and leverage relevant technologies.
In this role, you will combine your technical expertise with a business mentality and a passion for technology to drive innovation and outcomes. You’ll accelerate digital strategy and technology planning for customers and partners, acting as a trusted advisor to demonstrate the business value of Cisco's solutions and services.
You have the skills, know-how, and tools to drive business innovation with speed, impact, and scale. This position provides the opportunity to:
  • Collaborate with partners and customers to understand their unique networking and IT challenges, providing tailored solutions that leverage Cisco's extensive portfolio.
  • Deliver technical presentations and demonstrations of Cisco products, showcasing their capabilities and benefits.
  • Engage in pre-sales activities, working closely with partners and account teams to build compelling proposals and technical documentation.
  • Stay updated on the latest industry trends, technologies, and best practices to ensure innovative solutions for clients.
  • Establish relationships to communicate and demonstrate Cisco's strategic direction to articulate the products' value at all levels within the account.
  • Selectively engage with Cisco’s similarly focused teams around the globe to share ideas and drive common goals.
  • Maintain broad technology breadth and work across product boundaries to build complete solutions.
Who You'll Work With
  • Sales teams to align technical solutions with business needs.
  • Collaborate with a diverse team of engineers, sales professionals, and product specialists across the globe.
  • Engage directly with partners and customers, network architects, and business stakeholders, to cultivate positive relationships and understand their needs.
  • Work alongside cross-functional teams, including product development and support, to influence product roadmaps and improvements based on customer feedback.
Who You Are
  • You are a passionate and knowledgeable Solutions Engineer with a strong background in networking and IT infrastructure. You possess strong problem-solving skills and the ability to think creatively, enabling you to tackle challenges with innovative solutions.
  • As an excellent communicator, you can translate sophisticated technical concepts into clear, actionable insights for non-technical stakeholders. Your communication and presentation skills empower you to engage effectively with customers and colleagues alike.
  • With a collaborative mentality, you thrive in team environments and actively contribute to a continuous improvement and innovation culture. You take a proactive approach to learning, consistently staying ahead of with industry trends to bring the most relevant knowledge and insights to your role.
Minimum Qualifications
  • Shown proven track record of technical sales in Cisco Collaboration or Security technologies.
  • Experience with confirmed field experience working with large customers in a technical sales capacity.
  • Deep product knowledge concerning architectural trends and industry directions in Collaboration or Security.
  • Currently, hold or can acquire a CCNA or CCNP certification in Collaboration of Security.
  • Working knowledge of security and collaboration solutions is highly desirable.
  • The ability to learn quickly and stay current, the ideal candidate's social, presentation, and troubleshooting skills evoke dedication and confidence.
  • Cisco product experience or relevant experience in key competitor offerings in security and collaborations technology area of emphasis preferred
Why Cisco?
#We Are Cisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!
Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to instruct in even the most exciting of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.
We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).
We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are owning the way. Together we’re committed to learning, listening, and caring for our communities, while supporting the most vulnerable with a collective effort to make this world a better place either with technology or through our actions.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you, with us! #We Are Cisco

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
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