Costa Rica Job Openings

Amazon Support Services Costa Rica SRL - B20

Technical Account Manager II, TAM Books

San Jose

FULL TIME

October 22, 2024

Bachelors degree required
Excellent written and verbal communication, and proven successful in relationship management
Technical aptitude and familiarity with web technologies used content production: HTML, CSS, XML.
Demonstrated ability to use data to back up assumptions
Proficiency in Microsoft Office
Knowledge of SQL (medium level)
Basic knowledge of programming or scripting concepts (e.g., Shell, VBA Scripts, Perl, Phyton)

Do you want to be part of Amazon’s founding business and work with the world’s most influential publishers? Come join the team that started it all!

We are hiring a Technical Account Manager (TAM) who will lead the seamless ingestion of metadata throughout the digital and physical supply chain from publishers and content providers to end book readers. You will be responsible for building relationships with book publishers and stakeholders worldwide to drive end-to-end integration of content within Amazon systems. To succeed in this position, you must thrive in a fast-paced, goal-oriented environment working with a talented, creative team, and be well-organized, adept at solving technical challenges, able to credibly coordinate between teams of technical resources and business stakeholders, and able to appreciate and meet the needs of publishers and readers.

Key job responsibilities

The position will be responsible for the following:

Consistently improve content provider and customer experience by delivering superior publisher support on issues such as data transmission, metadata (XML, ONIX), cover images, digital file formats, and content ingestion portals specific to Amazon
Collaborate closely with product, program and technical teams to route opportunities to improve the end-to-end vendor experience
Develop and improve global Standard Operating Procedures, especially related to new process creation or transitioning to more cost effective teams
Help drive data-driven decision making
STEM (science, technology, engineering or mathematics) degree
2+ years of relevant experience managing relationships, cross-functional teams, programs, or products
1+ years experience driving process improvements
Experience managing multiple, cross-functional projects simultaneously
Experience in the publishing industry, and a passion for books
Exceptional organizational skills and ability to maintain composure under pressure
Proficient in data extraction and analysis using SQL
Proficient in programming or scripting concepts (e.g., Shell, VBA Scripts, Perl, Phyton)
Knowledge of cloud computing concepts

New Job Alerts

ARHTE Consultores

COORDINADOR DE COMPRAS

Escazú

November 26, 2024

View Job Description

Elanco

Representante de Ventas Senior - Pet Health

San Jose

FULL TIME

November 26, 2024

View Job Description

Marriott International, Inc

Supervisor(a) de Compras

Liberia

FULL TIME

November 26, 2024

View Job Description

Marriott International, Inc

Director of Banquets, Events and Dining Beyond

Liberia

FULL TIME

November 26, 2024

View Job Description

Marriott International, Inc

Purchasing Supervisor

Liberia

FULL TIME

November 26, 2024

View Job Description

Amazon Support Services Costa Rica SRL

Sr. Account Representative, Amazon Business Commercial Sector

San Jose

FULL TIME

November 26, 2024

View Job Description

Axalta Costa Rica S.A.

Tecnico de Servicio Tecnico

San Jose

FULL TIME

November 26, 2024

View Job Description

ArcelorMittal

EJECUTIVO (A) DE VENTAS

Escazú

November 26, 2024

View Job Description

Hologic

Internship in Engineering Services (12 months)

November 26, 2024

View Job Description

Coloplast

Operador (a) de Materiales

November 26, 2024

View Job Description

Looking for similar job?

CRA-JLL - Costa Rica

Technical Business Analyst

Belén

FULL TIME

August 27, 2024

View Job Description

3Pillar

.Net Technical Lead - .Net 4.8 & Azure

FULL TIME

August 28, 2024

View Job Description

Splunk

Technical Support Engineer

San Jose

August 29, 2024

View Job Description

Juniper Networks

Technical Support Engineer 4 - Costa Rica

August 29, 2024

View Job Description

Juniper Networks

Technical Support Eng Staff - Costa Rica

August 23, 2024

View Job Description

Releady

Technical Support Engineer - Integrations

Account Manager

San Jose

Escazú

November 26, 2024

View Job Description

Hologic

Internship in Engineering Services (12 months)

November 26, 2024

View Job Description

Coloplast

Operador (a) de Materiales

November 26, 2024

View Job Description