Job Summary

What you will do

• Manage customer relationships and understand customer needs from a service perspective through a structured communication approach.
• Deliver/enable net sales targets in area of expertise and allocated customer accounts and support to deliver on financial target (top & bottom line).
• Drive opportunity management, create solutions, quote and present to customers with value selling approach. Negotiate and close deals in alignment with sales managers.
• Leverage on identified customer needs within area of expertise to generate & nurture leads and opportunities. Cross and upsell products and solutions.
• Support marketing and drive customer presentations/workshops/webinars to generate leads and customer interest.
• Support creation implementations and follow-up of sales objectives in account plans in collaboration with Services KAM
• Drive product deployment plans in collaboration with Product management
• Identify portfolio gaps or opportunities based on interactions with customers and address with product managers, sales support and portfolio managers.
• Manage internal interfaces to assure efficient delivery of services
• Support resolution of technical issues by being responsible for communication with customer

Who you are