Ali Awad Law, P.C. is a rapidly growing personal injury law firm. Our mindset here at the firm is “work hard, play hard.”
Visit our site: Personal Injury Law Firm | CEO Lawyer
Summary:
The Intaker department is our first source of contact with our clients receiving and making calls to interact with them
In their day-to-day activities, we assist our possible clients in getting compensated for their personal injuries by qualifying their cases and answering any questions they might have.
Schedules: They are varied and depending on your time zone, while we rotate once or twice a month for a weekend we try our best to ensure you have days 2 days off in a row.
As a Full-Time Virtual Legal Aide, you will assist our Intake department by following the responsibilities listed but not limited to the ones in this document.

• Review emails and chats constantly for new leads, file setups, audits, or other requested needs.
• Organize contracts, termination letters, photos, and other documents on Dropbox.
• Answer all the inbound calls, clients, and leads with great customer service skills. When needed,
• transfer it to the right member of the team.
• Set up Filevine projects for new clients or the tools requested.
• Register all the comments, observations, and updates in Leaddocket.
• Review and look for new contracts to be registered into Filevine.
• Follow up on the leads assigned, ensure a great quality interaction, and clean up the old Leads in
• Leaddocket.
• Answer new potential clients, ask probing questions, and follow the process to complete the sign-in or
• escalate the call to an Intake Specialist.
• Complete the intake process of a new client to be transferred to the Pre-Litigation department.
• Send the submission emails to the Pre-Litigation department for new clients to start the case
• (notification).
• Complete clinic referrals, taking into consideration the client's location.
• Complete and share the EOD report every day at the end of the shift.
• Complete assigned training on our training software Trainual.
• Assist the intake department on a task-by-task basis.
• Participate in stand-up meetings, dailies, weeklies, and monthly meetings.
• Participate actively in company activities or HR sessions.
• Close contracts get commissions!!

Requirements:

• Fully Bilingual (English - Arabic (Egypt))
• Your PC or Laptop (A Wired connection to your modem is recommended)
• Headset with noise canceling / quiet place to work in.
• This job is remote, and you will be responsible for your local taxes.

We Offer:

• Payment/ hour: 6-7 USD.
• Commission per contract on a 40% revenue share: 10 USD.
• 40 hours of Work a Week.
• 2 days Off.
• 100% Remote, (Home is where the Wi-Fi is).
• Contractor / Freelance.

Job Type: Full-time
Pay: E£291.00 - E£340.00 per hour
Expected hours: 40 per week
Work Location: Remote