Egypt Job Openings

Axios International

Business Monitoring Associate (Egypt)

Cairo

CONTRACT

August 28, 2024

Position: Business Monitoring associate


Position Purpose
: The purpose of this role is to assist the Business Monitoring Team in order to achieve objectives on a daily basis. The jobholder is required to help in daily tasks, according to project deadlines, with clear attention to detail and strict quality expectations.


Duties and Responsibilities

  • Monitor all actions plan agreed internally and externally to improve the operations.
  • Collaborate with faculty, staff, and other professionals to provide the best care possible.
  • Coordinate with staff in the region on all internal and external audit.
  • Complete all necessary clinical documentation in an accurate and timely manner.
  • Ensure all services are completed according to relevant ethical and professional standards of care. Acting in accordance with relevant legislation and company Policies, Standards and Procedures
  • Developing and maintaining respectful, cooperative working relationships to contribute to the integrated, seamless delivery of services to patients, families and to our clients.
  • Monitor the program performance through standard KPI’s.
  • Effectively assisting the Program Managers in managing the Patient Support Program(s) by liaising with hospitals, patients and other involved stakeholders.
  • Working closely with the Axios staff to implement the required service(s) for the enrolled patients in the program(s)
  • Preparing timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal review.
  • Monthly, quarterly and on-demand Client reporting
  • This includes monitoring and tracking patient files in collaboration with Axios staff in “real time” as patients proceed through the program.
  • Attending and completing Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data
  • Attending, completing and arranging all required training to provide the service based on industry standard.
  • Reporting any adverse events/product complaints as per client’s requirements and/or Axios SOPPs.
  • Conduct all program activities through exclusive use of Axios’ Patient Management System (PMS)
  • Periodic meetings with Axios leadership team and head of departments to update the progress of programs performance.
  • Additional duties as assigned.


Relationships

  • Work closely with Operations teams across our business.
  • Work with project team leaders as well as the related divisions of Axios.
  • Maintain ongoing and frequent communication with project team leaders including Axios regional and global staff.


Competencies
  • Communication skills
  • Problem handling
  • Negotiation skills
  • Initiative
  • Technical skills
  • Presentation skills
  • Project management
  • Knowledge and information sharing


Educational Background and Experience
  • At least 2-5 years of professional experience in the healthcare sector is ideal.
  • Excellent command of both spoken and written English
  • Excellent communication skills
  • Excellent networking skills
  • Experience in data monitoring and management is an advantage.
  • Experience coordinating and handling logistics/supply chain is a plus.
  • Experience in communication service management.
  • In lieu of working experience, a demonstrated passion for philanthropy through volunteer involvement is also a plus.


Job Circumstances

  • The position is based in our regional office, and it requires frequent travel to hospitals, clinics, healthcare facilities and partners that may be outside your designated region.
  • Flexibility in ability to travel as well as working hours is essential.

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