Egypt Job Openings

Work Hub Enterprise

Level 2/3 IT Technician & Executive Assistant- US Account

Cairo

FULL TIME

September 16, 2024

Job Description:
Join our team as a Level 2/3 IT Technician & Executive Assistant, where you'll play a crucial role in maintaining our IT infrastructure and assisting our CEO with various management tasks.
IT Technician Responsibilities:
  • Technical Support: Provide level 2 or 3 technical support to resolve hardware, software, and network issues promptly and effectively.
  • Systems Maintenance: Assist in the maintenance and optimization of our low voltage company's IT systems, including servers, networks, and security protocols.
  • Troubleshooting: Diagnose and troubleshoot complex IT issues, implementing solutions to minimize downtime and ensure smooth operations.
  • Security Management: Implement and maintain security measures to protect our systems and data from cyber threats, ensuring compliance with industry standards.
  • Vendor Coordination: Liaise with external vendors and service providers to address IT-related issues and procure necessary equipment or services.
Executive Assistant Responsibilities:
  • CEO Support: Provide comprehensive administrative support to the CEO, including calendar management, meeting coordination, and travel arrangements.
  • Business Management: Assist in various business management tasks, such as preparing reports, conducting research, and organizing meetings and events.
  • Communication: Serve as a liaison between the CEO and internal/external stakeholders, conveying messages and ensuring timely responses to inquiries.
  • Documentation: Maintain accurate records and documentation related to business activities, ensuring confidentiality and integrity of information.
Additional Details:
  • This role requires a high level of technical proficiency and experience in IT support, particularly within the low voltage industry.
  • The ideal candidate will possess strong communication skills and the ability to multitask effectively in a dynamic environment.
  • Proficiency in English is essential, Training and support will be provided to help you excel in both the IT and executive assistant aspects of the role.
Benefits:
  • Work-From-Home
  • Paid Time Off
  • Equipment Provided
Job Type: Full-time
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