The Role:
We're searching for a consultant who will assist in supporting our operations in Egypt. You will be a part of our Global Operations team and work closely with the respective team members on projects that touch multiple areas of our operations. You will work with the team to conduct country-specific research involving health care systems and providers, local regulations, and pathways to care pertaining to our full suite of fertility and family-building programs. Your work will help power the local experience for Carrot members and customers in Egypt.
As an Operations Consultant, you will contribute to:

• Operations Research - Work internally with Global Operations on research for local complexities to support Carrot's global knowledge base, multinational employer customer needs, and member inquiries managed by the Care Navigation team such as internally helping cases related to complex cross border reproductive care pathways.
• Knowledge Management - Utilize your Arabic language skills to conduct research and audit Carrot's global knowledge base and other internal databases.
• Strategic Problem Solving and Execution - Provide analysis, recommendations and then be able to drive a project through to completion in order to achieve objectives for the local region.

The Team:

The Global Operations team focuses on the regional, operational, healthcare, and regulatory support of Carrot's global offerings and programs. The team works collaboratively and cross-functionally across operational, clinical, member, and customer-focused teams to support Carrot's rapid growth. You will be reporting directly to the Director, Global Operations.


Minimum Qualifications:

• Professional or personal experiences with fertility care, family-forming services, or health care in Egypt
• 2+ years of research and healthcare experience
• Efficient and effective research skills
• Demonstrated ability to manage and efficiently complete multiple complex projects.
• Strengths with scoping projects, allocating time, and communicating to team
• Experienced and comfortable working remotely.
• Fluent (written and verbal) in English and Arabic.

Preferred Qualifications:

• Additional healthcare, fertility and/or family-building expertise about other countries in the EMEA region
• Fluency in additional languages is a bonus

Compensation:
The starting base salary for this position will range from $50-75 USD/HR. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience.