• Assist client service teams across the region in producing regular reports, answer client briefs and other regular deliverables and projects.
• Employ an appropriately professional tone in all communications including emails, presentation materials, telephone calls and face to face meetings.
• Proactively seek to understand the teams’ markets and client businesses, using this knowledge to improve the work you do.

• Demonstrate real curiosity and a willingness to focus and commit in dealings with teams on client projects.
• Manage client requests, ensuring they are acted upon by you or another member of the team in a timely fashion, where appropriate answering client queries with support from your line manager.
• Where appropriate, take responsibility for the timely and accurate production of regular deliverables such as reports or Worldpanelonline.com portal updates.
• Production and interpretation of Worldpanel special analyses with a focus on finding patterns in the data and highlighting key points.
• Confidently start to use the more advanced capabilities within Powerview, our data software, such as user defined fields, level groups, etc.

• Be responsible for/involved in producing the regular deliverables of data and ensuring that they are on time and accurate.
• Be able to retrieve data and understand the output from Powerview, Worldpanel Online and any other software systems required.
• Develop competence in charting data and be able to produce basic presentation decks.

• Begin to recognize patterns and draw logical conclusions based on your analysis of the data set.
• Begin to learn how to build stories from the data
• Support line manager/client service teams in obtaining contextual information from different data sources
• Assist in preparing and delivering presentations to clients. Seek opportunities to practice presentation skills to develop a confident style in delivery.
• Build knowledge of FMCG environment including macro trends and Worldpanel’s competitive environment
• Strive to add new value to basic ad-hoc client data requests adding commentary and drawing out key findings.

• Engage with your line manager - seeking their feedback, input, and contribution to your development - act upon it appropriately asking for advice when relevant
• Form relationships internally, specifically with immediate team with the view to willingly offer help and support to others in the team where possible
• Seek out opportunities to grow your client and category knowledge, by reading trade press, making store visits, having an opinion on your clients’ products and advertising (and their competitor products/advertising) for example.

• Provide a high level of attention to detail
• Operate as a friendly, flexible, and willing team member who seeks opportunities to help others and in doing so develop their own knowledge, and influence their own reputation positively
• Communicate effectively, as the job environment requires confident individuals who are socially adept (both in face-to-face and remote working environments)
• Organize own work and prioritize independently if required
• Be dependable and take responsibility for own work
• Bring enthusiasm and energy to the role
• Be inquisitive and interested in exploring theories & ideas – using the available analytical tools to aid them
• Be self-disciplined in their approach to their work and learning
• Listen and seek feedback and take on board suggestions to help develop knowledge and skills
• Learn how to apply analytical skills to understand and synthesize data into key insights.

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