Finland Job Openings
Multitude
Debt Collection Officer (Finland)
Helsinki
FULL TIME
November 21, 2024
Join Multitude!
Multitude is a listed European Fin Tech company offering digital lending and online banking services to consumers, small and medium-sized businesses, and other Fin Techs. Our services are delivered through three independent business units supported by our internal Banking-as-a-Service Growth Platform:
The Role
We are looking for a Finnish-speaking Collections Specialist to join our team in Finland. You will play a vital role in ensuring timely debt repayments and delivering exceptional customer support. This hybrid position combines the flexibility of remote work with in-office collaboration.
Key Responsibilities:
What You’ll Need:
What We Offer at Multitude:
At Multitude, we believe in empowering our employees to thrive personally and professionally. Here’s what you can look forward to:
Apply Now!
If you’re a motivated, confident professional excited to join an innovative Fin Tech environment, we’d love to hear from you!
Multitude is a listed European Fin Tech company offering digital lending and online banking services to consumers, small and medium-sized businesses, and other Fin Techs. Our services are delivered through three independent business units supported by our internal Banking-as-a-Service Growth Platform:
- Ferratum for Consumer Banking
- Capital Box for SME Lending
- Multitude Bank for Wholesale Banking
The Role
We are looking for a Finnish-speaking Collections Specialist to join our team in Finland. You will play a vital role in ensuring timely debt repayments and delivering exceptional customer support. This hybrid position combines the flexibility of remote work with in-office collaboration.
Key Responsibilities:
- Proactively contact customers via phone and email to resolve overdue payments.
- Motivate customers to fulfill repayment obligations and negotiate payment solutions, including restructuring payment terms where necessary.
- Investigate reasons for delays in payments and provide tailored solutions to resolve issues.
- Monitor and manage payment agreements to ensure adherence.
- Perform skip tracing to locate and update debtor information.
- Maintain accurate records of all collection activities in company systems.
- Collaborate with external debt collection agencies (DCAs) by delivering cases on time.
- Provide occasional support to the Factoring Collections and Customer Service teams during peak or holiday periods.
- Propose customer-centric improvements to enhance satisfaction and optimize products and services.
What You’ll Need:
- Fluency in Finnish and English, both written and spoken.
- Experience in collections or customer service; experience within banking or fintech (especially SME lending) is a plus.
- Knowledge of SME lending products is advantageous.
- Strong interpersonal and communication skills for engaging with diverse audiences.
- Problem-solving, conflict-resolution, and negotiation skills.
- A confident, results-oriented mindset.
What We Offer at Multitude:
At Multitude, we believe in empowering our employees to thrive personally and professionally. Here’s what you can look forward to:
- Hybrid Work Model: Flexibility to balance remote and in-office work with your team.
- Workation Policy: Broaden your horizons by working from different countries for up to 60 days per year.
- Matching Share Programme: Invest in our company's success with our matching contribution programme after a two-year holding period.
- Linked In Learning Access: Explore over 16,000 courses across business, technology, and creative domains to upskill and advance your career.
- Leadership and High-Potential Programmes: Cultivate your leadership skills and unlock growth opportunities through our internal programs.
-
Competitive Local Benefits:
- In Finland, enjoy comprehensive healthcare, generous leave policies, and excellent pension contributions. (Please confirm with HR for specific details.)
Apply Now!
If you’re a motivated, confident professional excited to join an innovative Fin Tech environment, we’d love to hear from you!
New Job Alerts
As a registered user you will have access to CV registration and vacancy notification based on your profile.
Technical Project Manager / Senior Technical Project Manager
Turku
FULL TIME
November 26, 2024
View Job Description
Spectrum Safety Solutions
Service Sales Coordinator
Vantaa
FULL TIME
November 26, 2024
View Job DescriptionLooking for similar job?
AWS EMEA SARL (Finland Branch)
Technical Account Manager (Finland), Enterprise Support - EMEA Startups
Helsinki
FULL TIME
September 25, 2024
View Job Description
Oulun yliopisto
Doctoral Researcher to join us in “Hydrogen Future as Climate Change Solution (H2FUTURE)” programme at the University of Oulu (Finland).
Oulu
October 4, 2024
View Job Description
See What’s New: Multitude Job Opportunities
Multitude
Debt Collection Officer (Finland)
Helsinki
FULL TIME
November 21, 2024
View Job Description
New Job Alerts
As a registered user you will have access to CV registration and vacancy notification based on your profile.
Technical Project Manager / Senior Technical Project Manager
Turku
FULL TIME
November 26, 2024
View Job Description
Spectrum Safety Solutions
Service Sales Coordinator
Vantaa
FULL TIME
November 26, 2024
View Job Description