Are you a relationship-builder who enjoys working closely with clients? Would you like to challenge the market and help revolutionize companies' finance functions using AI? Semine is currently seeking a Finnish-speaking Customer Success Manager to become a key player in their continued growth in the global market!


About the Position
This is a direct recruitment, meaning the recruitment process is carried out by Bravura, and you will be employed directly by Semine AI.


About the Company
Semine is a rapidly growing tech company helping businesses automate their financial functions through innovative use of artificial intelligence. Founded in Norway in 2015, Semine bridges the gap between people and technology by eliminating repetitive and time-consuming tasks. Their platform uses proprietary AI techniques and offers an end-to-end solution on a hyper-automation platform that is transforming traditional financial management. Since their 2020 launch, Semine has experienced strong growth and garnered interest from leading companies across the Nordics. Today, Semine employs over 60 people with offices in Norway, Sweden, and Finland. With a leading position in the Norwegian market, the company is expanding internationally and looking for talent who want to help shape the future of financial automation. As part of Semine’s team, you will work in a dynamic, inclusive environment where innovation and community are central.
Semine is now looking for a Finnish-speaking Customer Success Manager who can be based either in their Stockholm or Helsinki office. This role will give you the opportunity to play a central part in their ongoing expansion and contribute to the company’s global growth journey.

Job Responsibilities
As a Customer Success Manager, you will play a key role in ensuring the successful implementation and use of Semine’s AI-driven financial solutions for clients. You will work closely with customers to ensure they effectively utilize the platform, supporting them on their digital transformation journey. Additionally, you will be responsible for leading and coordinating the onboarding process for new clients, as well as managing ongoing projects in a consultative and supportive manner. Your goal will always be to maximize the value customers derive from Semine’s products, identify new opportunities, and build long-term relationships. In this role, you will collaborate closely with the sales team in Sweden and Norway, as well as the product development team, to provide feedback and contribute to the product's development.

Qualifications and Experience

• A few years of experience as a Customer Success Manager
• Experience in finance/accounting and familiarity with the invoicing process, ERP systems experience is a plus
• Beneficial if you have experience in project management or leading digital transformation projects
• Fluent in Finnish and English, both spoken and written

To succeed in this role, you are a relationship-builder with an understanding of balancing client needs with business decisions. You manage your time efficiently during busy periods and ensure that you deliver results that drive both client and Semine's growth forward. You enjoy working closely with clients to understand their needs and find solutions. Finally, you have the ability to work independently, handle multiple projects simultaneously, and meet deadlines, even under stressful conditions.

Additional Information
Semine's Offer:

• Thorough onboarding and training
• Competitive bonus systems
• Great pension plans and insurance
• A social and inclusive work environment

Start Date: According to agreement
Location: Stockholm or Helsinki
Salary: According to agreement