Blackhawk Country Club will be the premier full-service club in the East Bay, where members gather as a community and create lifelong connections through exceptional experiences in an incomparably beautiful setting.

As a member of the Blackhawk Country Club team, you play an integral role in advancing our Clubs Vision and Strategic Plan. You will be expected to adhere to our "6B's," which outline the fundamental expectations we have of every employee. Additionally, we rely on you to embody our HAWKS CODE culture, bringing it to life through your language, attitude, and actions.

Position Summary

The Associate Tennis Professional works directly under the Director of Racquet Sports to create the ultimate tennis experience by providing the highest quality tennis instruction and customer service. The Associate Professional teaches various tennis programs to include adult and junior programs, lessons, special events and clinics and ensures the members and guests receive the highest level of courteous and professional attention to all their tennis needs.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Give the highest quality lessons and clinics to all levels and ages.
• Participate in assigned programming including junior clinics, summer camps, and member events.
• Enforce all tennis and club policies in a consistent, prompt and courteous manner.
• Incorporate safe work practices in job performance.
• Maintain an accurate accounting of lessons, clinics and programs.
• Maintain a close working relationship with the Director of Racquet Sports as well as a strong presence and reputation in the tennis community.
• Work with Director of Racquet Sports Head Tennis Professional to create and implement new and engaging programming.
• Maintain current USPTA certification and attend at least one conference per year.
• Promote the Pro Shop and the products that we carry.
• Stringing experience a plus but not mandatory.

Member Experience:

• Be open to member feedback and ideas and implement ideas whenever possible.
• Work closely with Director of Racquet Sports on member programming (Adult and Junior).
• Maintain a visible and hands on approach with members.
• Be a presence at tennis socials and events.

Facilities:

• Notify Director of Racquet Sport facility and equipment needs.
• Inspect and help to maintain tennis facilities and resources regularly: includes ball machine, ball carts, hoppers, ball quality, grounds, nets, straps, benches, water fountains, and teaching ball carts.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• High School diploma or GED.
• USTA Safe Play Certification is required as a condition of employment.
• Minimum 3 years experience required.
• Experience teaching tennis lessons to adults and juniors of various levels.
• Skill level equivalent to a minimum 4.0 USTA rating.
• To perform this job successfully, an individual must have basic computer and email skills.
• Excellent time management and organizational skills.
• Thorough knowledge of racquet sports.
• Excellent customer service skills, friendly, outgoing, and positive attitude.
• Ability to build positive relationships with members and team members.
• Excellent communication skills.
• Ability to multi-task and learn quickly.
• Effective teaching styles and techniques.
• Availability during club operating hours on weekdays and weekends.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Mobility: The role may require frequent movement, including climbing, balancing, walking, standing, stooping and crawling.
• Lifting: Occasional lifting of supplies, equipment, or inventory items may be necessary up to 50 lbs.
• Manual Dexterity: Ability to use hands and fingers for tasks such as training on racquet equipment, typing, writing, operating computer systems, handling paperwork, and managing inventory.
• Vision: Close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus is essential for playing and teaching racquet sports.
• Hearing: Good hearing ability is necessary for effective communication with staff, members, guests, and vendors.
• Stamina: The role may involve long hours and extended periods of activity, especially during peak business periods, special events, or tournaments.

WORK ENVIRONMENT

• Indoor/Outdoor Setting: The majority of work is performed outdoors and some indoors.
• Temperature: The work environment may vary in temperature, depending on the location and season. It may include both heated and air-conditioned areas.
• Noise Level: The work environment can be fast-paced and may involve moderate to high levels.
• Pressure: The role often involves working under pressure, especially during events, tournaments and camps.
• Interaction: Regular interaction with staff, members, guests, vendors, and other department heads is common, requiring effective communication, interpersonal skills, and diplomacy.
• Safety: Adherence to health and safety protocols for staff, members, guests and vendors.

Blackhawk Country Club is an equal opportunity employer.