France Job Openings
Zoom
Zoom Contact Centre Specialist - France
Paris
FULL TIME
August 19, 2024
Ce à quoi vous pouvez vous attendre
En tant que chargé de compte, votre tâche consiste à vendre notre plateforme CX aux entreprises françaises de plus de 250 employés. La plateforme utilise l'IA pour proposer des parcours personnalisés, prescriptifs et proactifs, aidant ainsi les clients à améliorer leurs expériences.
À propos de l'équipe
Zoom propose des visioconférences, des webinaires et des chats en tant que leader mondial des communications vidéo. Notre objectif est de permettre une communication fluide et de simuler une collaboration à distance en personne dans le monde entier
Ce que nous recherchons
What you can expect
As an Account Executive, your task is to sell our CX platform to French companies with 250+ employees. The platform utilizes AI to provide personalized, prescriptive, and proactive journeys - ultimately helping customers improve their experiences.
About the Team
Zoom offers video conferencing, webinars, and chat as a global leader in video communications. Our goal is to enable seamless communication and simulate in-person remote collaboration globally
What we’re looking for
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Our Commitment
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
En tant que chargé de compte, votre tâche consiste à vendre notre plateforme CX aux entreprises françaises de plus de 250 employés. La plateforme utilise l'IA pour proposer des parcours personnalisés, prescriptifs et proactifs, aidant ainsi les clients à améliorer leurs expériences.
À propos de l'équipe
Zoom propose des visioconférences, des webinaires et des chats en tant que leader mondial des communications vidéo. Notre objectif est de permettre une communication fluide et de simuler une collaboration à distance en personne dans le monde entier
Ce que nous recherchons
-
Démontrer des compétences exceptionnelles en matière de vente et d'assistance pour Cloud Contact Center, ce qui a permis de nouer de précieux partenariats
-
Avoir de l'expérience en matière de leadership dans la formation d'autres personnes avec des démonstrations de produits et services, des guides de vente et du matériel d'apprentissage
-
Maîtriser le français écrit et parlé selon la norme d'un locuteur natif
-
Posséder une expertise significative dans les opérations et la gestion des centres de contact dans le cloud
-
Vous avez de l'expérience avec Salesforce CRM, ainsi que Dynamics, Zoom Info, Sales Navigator et Discover Org
What you can expect
As an Account Executive, your task is to sell our CX platform to French companies with 250+ employees. The platform utilizes AI to provide personalized, prescriptive, and proactive journeys - ultimately helping customers improve their experiences.
About the Team
Zoom offers video conferencing, webinars, and chat as a global leader in video communications. Our goal is to enable seamless communication and simulate in-person remote collaboration globally
What we’re looking for
-
Demonstrate exceptional sales and support skills for Cloud Contact Center resulting in valuable partnerships
-
Have leadership experience in training others with product/service demos, sales guides, and learning materials
-
Be fluent in written and spoken French to a native speaker standard
-
Possess significant expertise in Cloud Contact Center operations and management
-
Have Salesforce CRM experience, as well as Dynamics, Zoom Info, Sales Navigator, Discover Org
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Our Commitment
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
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