Germany Job Openings

Hanshow Germany GmbH

After-sales Engineer (d/f/m)

Düsseldorf

FULL TIME

August 28, 2024

About Us
Founded in 2012, Hanshow is a global leading digitalization solution provider in the panretail sector, possessing strong independent R&D, software & hardware integration capabilities, as well as advantaged resources across the whole industry chain.
Based on Io T, AI and big data technologies, Hanshow provides customers with integrated digital store solutions, including Electronic Shelf Labels (ESL), full-scene marketing, AIo T technology and a range of other applications. Serving more than 35,000 stores in over 50 countries, Hanshow has been a trusted partner among retailers worldwide, with a reach of over 50% of the top 100 global retailers and 66% of the top 100 domestic retailers.
In 2018, the German subsidiary Hanshow Germany Gmb H was founded in the Düsseldorf’s Oberkassel area. To match the rapid growth of our business in Europe, we are actively recruiting for After-sales Engineers (d/f/m)
Your Tasks and Responsibilities:

Be responsible for local projects technical support, which may include hardware and software installation, system deployment, maintenance, upgrading, emergency handling, troubleshooting, debugging, ESL templates design, training etc.
Work with R&D team to provide accurate, timely, and quality responses to technical innovation or customization requests.
Handle customer complaints of product problems, and follow-up internal improvement countermeasures, fast tracking and facilitating timely closure.
Establishment, maintenance and management of after-sales channels, timely warning and improvement of products with major quality problems.
Regularly summarize customer complaints and technical experience, contributing to knowledge management (SOP, guidelines, etc.), Learning & Sharing.

Who are we looking for:

Bachelor degree or above in IT, computer science, telecommunication, electronics, automation, or related field.
2~3 years of relevant experience in a dynamic, fast paced international environment
Familiar with Linux, system integration and basic network architecture.
Familiar with database, cloud and Io T technology.
Ideally with basic knowledge of Restful API, SQL, RF.
Experience of project related to Wireless Communication is preferred.
Fluent in German and English, both written and spoken; Chinese as an advantage.
Self-motivated and have a “can-do” attitude, able to work under pressure and with flexible hours.

What we offer:

Competitive salary in the relevant industry.
Promising and sustainable self-development and prospects.
Wide technical and modern environment with interesting challenges.
Professional environment with an open communication culture.
Flexible working arrangement with work from home option.

Art der Stelle: Vollzeit
Arbeitszeiten:

8-Stunden-Schicht
Montag bis Freitag

Leistungen:

Flexible Arbeitszeiten
Homeoffice-Möglichkeit
Kostenlose Getränke
Kostenloser Parkplatz

Berufserfahrung:

IT-Support: 2 Jahre (Wünschenswert)

Sprache:

Deutsch (Wünschenswert)
Chinesisch (Wünschenswert)

Arbeitsort: Vor Ort

New Job Alerts

Newell Brands

Key Account Manager - eCommerce

Hamburg

FULL TIME

September 22, 2024

View Job Description

Löwenstein Medical SE & Co. KG

Embedded Software Tester (m/w/d)

Hamburg

September 22, 2024

View Job Description

Page Personnel - Germany

HR Trainee (m/w/d)

Frankfurt am Main

FULL TIME

September 22, 2024

View Job Description

Löwenstein Medical SE & Co. KG

Mitarbeiter (m/w/d) Montage Medizintechnik

Hamburg

September 22, 2024

View Job Description

Page Personnel - Germany

Kreditorenbuchhaltung - Bildungseinrichtung

Munich

FULL TIME

September 22, 2024

View Job Description

TAKRAF GmbH

QualitÃ¤tsmanager (m/w/d)

Lauchhammer

FULL TIME

September 22, 2024

View Job Description

JPMorganChase

Global Corporate Banking - Germany Relationship Executive - Executive Director (all genders)- Frankfurt

Berlin

FULL TIME

September 22, 2024

View Job Description

JPMorganChase

2025 Military Transition Programme Germany

Berlin

FULL TIME

September 22, 2024

View Job Description

International SOS

Administrative Assistant Lead

September 22, 2024

View Job Description

Page Personnel - Germany

Sachbearbeiter/-in (w/m/d) Debitorenbuchhaltung

Field Service Engineer Germany

FULL TIME

August 22, 2024

View Job Description

A Mighty Lamb Production

Live Sound Engineer

Berlin

August 19, 2024

View Job Description

Conti Federal Services

Administrative Assistant Lead

September 22, 2024

View Job Description

Page Personnel - Germany

Sachbearbeiter/-in (w/m/d) Debitorenbuchhaltung

Munich

FULL TIME

September 22, 2024

View Job Description