Germany Job Openings
Rosewood Hotel Group
Bellman
Munich
FULL TIME
August 22, 2024
General Information
Job Description
Essential Duties and Responsibilities:
- Ensure that the highest standards of hospitality are demonstrated at all times and that all guest requests are dealt with in a prompt and courteous manner.
- Present at the concierge/front desk or in the lobby to assist guests, colleagues and visitors when requested.
- Ensuring that guests' luggage and equipment are collected and delivered efficiently and on time.
- Label the luggage and return the identification slips to the guests.
- Make sure the guest has confirmed that all baggage has been checked in.
- Secure storage and collection of guests' coats and personal belongings.
- Assisting guests with long-term luggage storage/storage requests.
- Responding to guest requests and inquiries through a knowledgeable, efficient and helpful information service.
- Assisting the duty concierge in completing his duties during peak times and during breaks.
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