Germany Job Openings

Red Hat, Inc.

CE Technology Consulting Services Manager - Germany (m/f/d)

Munich

FULL TIME

August 28, 2024

Job Summary

The Red Hat Europe, the Middle East, and Africa (EMEA) Services team is looking for a “Manager Technology Consulting Services - Germany” to join us and lead a Services team in Germany as part of the Central Europe (CE) region.

In this role, you will work with the EMEA Technology Consulting Management to ensure proper support in the sales process and with CE and EMEA resource management to staff projects in your region. You’ll oversee and lead the delivery process of our Services delivery requests after closure. As a Business Manager you’ll manage the profit and loss of the Services business in Central Europe/Germany. As a People Manager, you will manage a team of technical Consultants and Architects including one-on-one meetings, escalation situations, performance and development, and general team coordination within your region.

What you will do

Managing a team of Consultants and Architects
Oversee services delivery in all local accounts; be responsible for revenue and margin targets
Supporting the booking and revenue growth
Act as an executive leader and sponsor during the whole customer journey
Take responsibility for revenue, margin, and billability targets for the team
Support the weekly forecasting for revenue and utilization.
Set up and maintain a capacity plan for skills needed; develop the team's skills and partner network to ensure high quality support for business needs and for existing and upcoming technologies
Ensure profitability and staff sufficiency by collaborating with the Services Operations team
Work with the consulting enablement lead for the EMEA region to ensure availability of appropriate training Work closely with the local Go To Market Services Management to ensure proper alignment between Services and the GTM team in regard to the countries’ strategic directions and development plans.
Represent Red Hat Services in the country leadership teams
Collaborate with your service manager colleagues in Education Services and TAM Services, EMEA and global Solutions Practices, the Partners and Alliances and Marketing teams, and other Red Hat Services Leaders in Central Europe on wider strategic initiatives and business development activities

What you will bring

4 - 5 years experience in people and business management
Extensive expertise in delivering strategic consulting services and driving client success
Demonstrated experience developing a business team or organization and managing within a matrix environment
Very good understanding of the software business professional services model with the ability to operate in a rapid growth environment
Practical experience with people management, including a successful record of talent development within a team
Ability to create and articulate the value proposition; experience in consultative selling and professional services delivery
Experience leading and working in virtual and cross-functional teams
Proven record of closing complex solutions-led deals worth millions of dollars
Good understanding of enterprise architecture technologies, including application development and infrastructure
Experience working in sales or professional services sales support including developing So Ws, pricing, large-scale proposal development, customer development and forecasting
Knowledge of project management processes and experience with revenue-based project reporting
Ability to understand the technical impact of projects and the business impact on both Red Hat and customers in delivering and scoping projects
Fluent language skills in German and English

#LR-MR3

About Red Hat

Red Hat

is the world’s leading provider of enterprise

open source

software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

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. General inquiries, such as those regarding the status of a job application, will not receive a reply.

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