Company Description
This is a Citywide exam which means that multiple departments across the City will have the opportunity to hire candidates resulting from this recruitment.
City and County of San Francisco custodial positions are located at: Administrative Services, City College of San Francisco, Municipal Transportation Agency, Public Utilities Commission, Public Works, Recreation and Parks, San Francisco International Airport, San Francisco Public Library and Unified School District.
IMPORTANT NOTICE: Applicants who previously applied for the 2708 Custodian MUST REAPPLY in order to be considered for future vacancies.

• Application Opening: Wednesday, September 18, 2024
• Application Deadline: Apply immediately. Please be advised that interested applicants are encouraged to apply as soon as possible as this announcement may close at any time after 5:00 PM on Friday, September 27, 2024.
• Compensation Range: $65,260 - $79,274 Annually
• Recruitment ID: CBT-2708-A00013

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

Job Description
Under direction, the Custodian performs routine manual cleaning tasks in public buildings, schools, other facilities, and surrounding areas.
Examples of essential duties include but not limited to the following:

• Sweeps, scrubs, mops, spots and waxes floors; vacuums and cleans rugs and carpets.
• Cleans, dusts and polishes cabinets, furniture and woodwork; empties and cleans waste receptacles and ashtrays.
• Cleans stairways and hallways; cleans and disinfects restrooms and replenishes supplies; may perform minor duties in unplugging sinks and toilets; cleans offices and lobbies; cleans ceilings, walls, window shades, light fixtures and venetian blinds.
• Assists in moving and arranging furniture and equipment.
• Turns out lights and locks doors and windows.
• Operates scrubbers, buffers, waxers and related electrical appliances and equipment; may tend simple, low pressure heating and ventilating systems; may check water levels in gauges and periodically perform routine servicing to boilers and pumps.
• In recreational areas, cleans auditoriums, gymnasiums, club houses and locker rooms; picks up papers and rubbish in play areas; hangs flags and decorations; reports evidences of vandalism, broken plumbing, windows, doors, locks, etc.
• May wash interior glass partitions and interior and exterior windows which can be easily reached from floor or ground level.
• As school custodian, may supervise and maintain order among students during recess periods; distributes milk or other refreshments to students; performs minor duties in repairing
• Performs related duties and responsibilities as assigned.

Nature of Work
Employees must be willing to work day, swing or graveyard shifts which may include weekends and holidays; use chemicals and cleaners; properly lift and move supplies, furniture, and/or equipment weighting up to 60 pounds with some exposure to accident and injury hazards and disagreeable elements; require sustained physical effort to perform job duties; climb a ladder to perform job duties; work in inclement weather conditions; may be required to wear a uniform; and will be required to participate in training courses.
Employees in some departments may be required to work in special events, under stressful conditions, cleaning sewage leaks, and holding cells.

Qualifications

• Six (6) months (equivalent to 1040 hours) verifiable paid full time custodial or janitorial experience at a commercial building such as an office building, warehouse, retail or wholesale store, or non-profit agency or a commercial facility (such as a university, hospital, stadium, auditorium, hotel/motel, etc.); OR
• Certificate of Completion of a Custodial Training Program equivalent to those certified by the City and County of San Francisco Human Services Agency; OR
• Verification of current enrollment in a Custodial Training course equivalent to those certified by the City and County of San Francisco Human Services Agency at the time of application. Note: Candidates who are enrolled in a custodial training course at the time of application must submit verification of having completed the course (e.g. copy of certificate of completion), prior to appointment. Candidates will remain under waiver until such time that verification is provided.

Recognized custodial training programs include, but not limited to, the following:

• City College of San Francisco’s Custodial Training Program
• Self Help for the Elderly’s Housekeeping Program
• Toolworks Janitorial Training Program
• Community Housing Partnership, Property Management/Maintenance Program
• Goodwill Industries, Community Jobs Program (CJP) – Janitorial Training Program
• Career Resources Development Center (CRDC) Maintain Program
• JVS - Janitorial Training Program

Special Conditions applicable to 2708 Custodian positions at San Francisco Airport Commission
Transportation Security Administration (TSA) Security Clearance:
Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.
Customs Clearance:
Candidates for employment with the San Francisco Airport Commission require the incumbent be qualified for unescorted access to the San Francisco International Airport U.S. Customs Security Area. An application for a U.S. Custom Access Seal may be submitted to Customs ONLY after employment has commenced. Employment in this position requires that the incumbent submit an application for, successfully acquire and maintain a Customs Access Seal. Per Civil Service Commission Rule 110.9.1, every applicant must possess and maintain the qualifications required by law and by the examination announcement for this examination. Failure to acquire or maintain customs access, a requirement for this position, may be basis for termination from employment with the Airport Commission. Customs Access Seal requirements and procedures are located in the Code of Federal Regulations, Title 19, Part 122, Sections 181 or 189.
Medical Examination:
Prior to appointment, candidates must successfully pass a medical examination to determine his/her ability to perform the essential functions of the job and/or ability to meet the physical minimum requirements.
Notes applicable to 2708 Custodian Positions in other City Departments
1. Compensation and benefits for positions at the San Francisco Unified School District and the San Francisco Community College may vary from those provided by the City and County of San Francisco.
2. Some positions may require possession of a California Driver’s License (CDL) and access to a vehicle for work-related travel.
3. For Airport positions, you will be required to submit qualifying training, education and experience verification for the post referral process – prior to the Oral test selection process.
4. For Recreation and Parks positions: Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.
Verification:
Applicants will receive a confirmation email from notification@careers.sf.gov that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
Verification of Experience
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/how-verify-education-requirements.
Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review the articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for consideration when reviewing applications.
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Resumes will not be accepted in lieu of a completed City and County of San Francisco application.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.
Selection Procedures:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:
Minimum Qualification Supplemental Questionnaire (MQSQ): (Weight: Qualifying)
Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.
Written Examination (Weight: 100%)
Candidates that meet the minimum qualifications will be invited to participate in a written examination designed to assess a candidate’s knowledge, skills, and/or abilities in job-related areas which may include, but are not limited to: routine cleaning functions, deep cleaning functions, restroom cleaning, use of equipment, tools and supplies, safety and security procedures, customer service and human relations skills and ethics in cleaning.
Applicants who meet the minimum qualifications will be notified by email of the exact time, date, and location of the written examination.
This is a standardized examination and, therefore, test questions and test answers are not available for public inspection or review.
Date(s) of Examination: Those applicants meeting the Minimum Qualifications will be notified of the exact date, time, and location to participate in the examination. The exact dates and times of the written multiple choice exam have not been determined. Please plan to take the exam any day during that time frame, as alternate examination dates/times will only be considered in limited circumstances with appropriate documentation. Additionally, we will not be taking requests for specific examination dates or appointment times.
Written exam is scheduled to be administered between 10/28/2024 - 11/8/2024.
Candidate Handbook/Practice Video: The following link to the Custodian or Porter Candidate Information page provides general information, a candidate handbook and a practice video to help candidates prepare for the examination. http://www.sfdhr.org/index.aspx?page=374.
Your written exam score will be "banked" for three years. During this three-year time period, you will not be required to re-take this test for another 2708 Custodian announcement. If another announcement is held within six months of the date of this examination, and it requires this written test, your score will be automatically applied to that announcement. However, after six months, you have the option to either: a) apply your test score to the other announcement orb) re-take the test. Retesting is permitted no sooner than six months from the date of the examination and only in association with your eligibility for another announcement for which this test is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.
Candidates who pass the Written Examination will be ranked on the Eligible List in score order. Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.
Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.
Selection Procedures Notes:
Candidates must pass each part of the selection procedure.
Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.
The duration of the eligible list resulting from this examination process will be twelve (12) months and may be extended with the approval of the Human Resources Director.
To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2021-22.pdf.
Certification: The certification rule for the eligible list resulting from this examination will be Rule of the List. The hiring department may administer additional position-specific selection procedures prior to making final hiring decisions.
Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/.
The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at Civil Service Commission | San Francisco (sf.gov)
Additional Information Regarding Employment with the City and County of San Francisco
CONVICTION HISTORY
As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

• Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
• Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City. If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.
Information About the Hiring Process
Conviction History
Employee Benefits Overview
Equal Employment Opportunity
Disaster Service Worker
ADA Accommodation
Veterans Preference
Seniority Credit in Promotional Exams
Right to Work
Copies of Application Documents
Diversity Statement

Additional Information
HOW TO APPLY
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov/ and begin the application process.

• Select the “Apply Now" button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).
Applicants will receive a confirmation email from notification@careers.sf.gov that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst, Charlene Cun at charlene.cun@flysfo.com.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.