Germany Job Openings
Trimble
GNSS Corrections Support Engineer
Munich
FULL TIME
September 4, 2024
Job Location: Munich, Germany - Hybrid Working
Our Sector: Field Systems
Are you interested in working for a Global Tech business who provide clients in Utilities, Construction & Civils, Geospatial, Transportation & Logistics and more fields with market-leading solutions to solve some of the World’s most complex problems?
We are seeking a GNSS Corrections Support Engineer to join our European team working hybridly from our Munich office. You will be central to our customer’s success with our services and solutions, helping customers install and configure their real-time GNSS correction services, train them on how to get the most out of it, and help them resolve issues if they occur either in the RTN control center or the equipment in the field. You will support our clients across the whole lifecycle of a client's usage of our software, from assisting with onboarding and installation, to advising and training on usage as well as troubleshooting any technical issues or network problems.
Because of our clients' usage of our software, your background will be in geodesy or surveying with a strong interest in different IT environments because of the nature of the support you’ll provide. As well as this understanding, you must be an effective communicator as you will work in close collaboration with our clients.
For this role we have the flexibility to employ a more experienced specialist as well as relatively recent graduates in relevant geographic or surveying courses.
What You Will Do:
- Technical support to address any concerns in GNSS real-time networks, supporting the RTN operator’s control center or assist customers using GNSS correction services
- System installations, customized configurations and training delivery
- (onsite or via remote sessions)
- Development of training materials and best practices documentation
- Close collaboration and knowledge transfer amongst different functional areas
- Provide positive customer experience and focus on customer success
What Skills and Experience and Qualifications You Should Bring:
- Degree in geodesy and/or surveying including GNSS surveying methods
- Ability to describe complex technical facts in an understandable way
- Experience in GNSS positioning preferred
- Training and troubleshooting experience preferred
Desirable Skills:
- Spoken and written Business German is desirable
About Trimble Advanced Positioning:
Trimble supports enterprises all over the world to build and operate GNSS correction real-time networks for any industry and provides the world with high accuracy positioning. We offer a wide range of GNSS correction services like Trimble RTX(™) and Trimble VRSNow(™) with global reach but local service and support. Trimble Advanced Positioning is making our customer’s work lives better. Across applications and industries, our positioning services deliver reliability and peak performance to solve today’s biggest location-based challenges.
About Trimble:
Dedicated to the world’s tomorrow, Trimble is a technology company delivering solutions that enable our customers to work in new ways to measure, build, grow and move goods for a better quality of life. Core technologies in positioning, modeling, connectivity and data analytics connect the digital and physical worlds to improve productivity, quality, safety, transparency and sustainability. From purpose-built products and enterprise lifecycle solutions to industry cloud services, Trimble is transforming critical industries such as construction, geospatial, agriculture and transportation to power an interconnected world of work. For more information about Trimble (NASDAQ: TRMB), visit: www.trimble.com
Trimble’s Inclusiveness Commitment:
We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.
We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.
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