Germany Job Openings
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AGC Biologics
Head of IT (all genders)
Heidelberg
FULL TIME
October 25, 2024
- Maintain close relationships with Site Leadership Team and other business partners to understand site technology needs and support requirements across the site
- Ensure Site-IT Infrastructure lifecycle management and align to capacity growth proactively with accurate forecasts
- Maintenance of ITIL methodologies (incident, problem, change, configuration, release, capacity-management) in the ITSM platform, Service Now
- Work closely with manufacturing , operations technology and Quality to maintain and manage a compliant Gx P environments
- Review multiple team, group, or service deliverables to ensure quality (design walk-through, test results, etc.) and adherence to processes, standards, and regulatory requirements
- Participate in all internal and external audits and provide services in a timely manner
- Participate on the Global IT leadership team as a strategic though partner in developing a world-class Global IT organization
- Communicate IT strategies and roadmaps to Site Leadership
- Manage or participate on projects assigned by Global IT or business group
- Build and maintain a close working relationship with the internal peers and the larger IT organization to provide services around networks, hosting, process control, monitoring, and IT security
- Responsible for managing the local 24x7 escalation process of problems to appropriate support personnel. Evaluate business needs and alignment of work environment for possible process improvements and implement accordingly
- Manages external partner and vendor relationships
- Masters degree in Computer Science, Management Information Systems, or equivalent work experience
- 8+ years of IT experience, preferably experience in (pharmaceutical) manufactory industry, at least a mid-size plant required
- Broad understanding of systems operations, systems management, user support and help desk methodologies
- Experience in analysis, implementation and evaluation of IT systems and their specifications
- Sound understanding of computer systems (hardware/software), networks etc.
- Experience working with insourced and outsourced IT operations
- Gx P experience is required
- Sound administration and interpersonal skills. Must be able to interact in a team environment
- Strong analytical and problem-solving skills
- Strong verbal and written communication skills in German and English language
- A modern working environment with exciting tasks in a future-oriented industry
- Experienced colleagues support you during the induction
- Working in an intercultural and international team with short communication channels across national borders
- A corporate culture characterized by openness and appreciation
- Regular company events
- Capital-forming benefits
- Jobticket
- Employer allowance for lunch with Lunch-It
- Job Rad (bike leasing)
- Flexible working hours through a modern time recording system
- Free drinks (water, soft drinks, tea, coffee) and fruits
- Annual bonus programme
Czernyring 22
69115 Heidelberg
Phone: 06221 / 9026-0
AGC Biologics is a leading global biopharmaceutical Contract Development and Manufacturing Organization (CDMO) with a strong commitment to delivering the highest standard of service as we work side-by-side with our clients and partners, every step of the way. We provide world-class development and manufacture of mammalian and microbial-based therapeutic proteins, plasmid DNA (p DNA), messenger RNA (m RNA), viral vectors, and genetically engineered cells. Our global network spans the U.S., Europe, and Asia, with c GMP-compliant facilities in Seattle, Washington; Boulder and Longmont, Colorado; Copenhagen, Denmark; Heidelberg, Germany; Milan, Italy; and Chiba, Japan. We currently employ more than 2,500 employees worldwide. Our commitment to continuous innovation fosters the technical creativity to solve our clients’ most complex challenges, including specialization in fast-track projects and rare diseases. AGC Biologics is the partner of choice. To learn more, visit www.agcbio.com. Want to keep posted about our growth and learn more about our company? Follow us on
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