Germany Job Openings
Upvest
Integration Success Manager (f/m/d)
Berlin
October 21, 2024
The company is backed by the world’s largest venture capital funds and investors including Bessemer Venture Partners, Black Rock, Earlybird, HV Capital, Notion Capital, and ABN Amro Ventures, as well as by renowned fintech entrepreneurs (including Maximilian Tayenthal, founder of N26, and Felix Haas, founder of IDnow).
We’re looking for fintech enthusiasts to join us in creating the financial infrastructure of tomorrow. We’re building the first European Investment API to enable any financial institution offering a wide range of efficient and transparent investment products, such as stocks and ETFs in nominal, portfolio, and fractional form. Our mission and vision is to make investing as easy as spending money.
We’re based in Berlin but are also open to hiring remotely in Germany or Estonia for this role. If you're currently based elsewhere but would like to move to Germany, we’re happy to support your relocation.
Team's mission
You will join the Client Impact team at Upvest.
The Client Impact team ensures smooth transition of clients through their lifecycle phases and after launch ensures that clients integrations are efficient and scalable. Integration Success sub-team is responsible for all technical aspects of the clients integrations from development through launch and maintenance to sunsetting and offboarding. We own the artefacts and tools needed to ensure a slick experience of engineers on the client side. We develop needed tooling to ensure fast and smooth integration of the Investment API into clients products. We create tutorial content and other media as required.
By these means we create a context for our customers in which success is the easiest outcome.
This role will give you the opportunity to:
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Help improve and govern the API as the primary interface to a cloud-native investment platform.
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Create learning materials and tools to shape the experience clients have developing with the API.
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Gain experience in the rapidly growing field of Integration Success engineering.
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Bring a human touch to the experience of software engineers.
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Foster a community of engineers.
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You have experience in software maintenance that consumes or provides an API.
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You understand Open API specifications and JSON Schema.
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Your passion for communication is demonstrable.
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You believe that examples and documentation deserve the same engineering rigour as the code itself.
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You can look beyond technical detail to the broader product experience.
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You focus on what matters, plan and prioritize accordingly.
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You take ownership of tasks and their outcomes.
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Prior experience in any positions such as:
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Developer e Xperience
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Technical Support
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Solutions Engineering
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Technical writing
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Developer e Xperience
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Experience working in the Fin Tech domain.
- We're working on solving a hard problem: fixing the European securities financial infrastructure that empowers more people to be able to invest. You have the opportunity to contribute to this change.
- We invest in you. From access to a personal coach, development budget and plenty of opportunities to grow in your role.
- We take hiring seriously with a strong focus on keeping a high bar when interviewing (equally important is that we hire decent people, who are passionate about their craft and helping us achieve our shared mission).
- While we're not quite fully-remote, we are committed to being a flexible employer, as we understand you don't have to be in the office to do your best work.
- We live a culture of empowerment, trust (that we hire the best people and get out of their way) and openness (there's a greater advantage in sharing information than keeping it to ourselves).
- Learn and grow. We aim high to shape our future. We give and request honest feedback knowing that we develop together. Progression over Perfection.
- Team first. We make it easy for others. We value our differences and are open to others' opinions. We win and celebrate together! Team over Egos.
- Own the outcome. Whether we win or we lose, we stand together. We are proactive and get the job done. Outcome over Process.
- Tell the story. We always start with the why. We share knowledge to empower others. Transparency over Complexity.
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