As a Parts counter person you will be responsible for providing vehicle parts and merchandise to customers while providing exceptional customer service.
Essential Duties and Responsibilities include the following:
Assists customers in selecting and purchasing parts.
Places special orders for parts.
Provides pricing and product information to customers.
Dispenses parts to the service department .
Orders out-of-stock parts requested by customers.
Assists in taking inventory.
Meets departmental production and profitability goals.
Maintains CSI at or above dealership standards.
Answers telephone promptly and consistent with dealership guidelines.
Maintains an organized, clean and safe work area
Participates in required training
Records all hours worked accurately in company timekeeping system
Follows Safeguards rules and regulations.
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned
Desired Education:
High School Diploma or equivalent
Education/Experience:
Working knowledge of automotive parts.
At least 1 year automotive parts experience
Dealership experience a plus
Toyota experience a plus
Certificates and Licenses:
Valid Driver’s License required
Computer Skills:
Basic computer knowledge required
CDK experience a plus
Communication Skills:
Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.
Attendance Expectations:
The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and some holidays.
Physical Demands:
The employee is frequently required to stand; walk; and sit. Must be able to lift up to 30 pounds.
Environment Demands:
Duties are performed primarily at the parts counter and in the parts department. Work includes retrieving parts for customer purchase and moving throughout the parts department. Employee continuously interacts with customers and parts and service department employees.
Verbal and Writing Ability:
Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• 8 hour shift

License/Certification:

• ASE Certification (Preferred)

Work Location: In person