Role – Service Delivery Manager/Program Manager
Technology – Java
Location – Wolfsburg
Business Unit – MFGADM
Compensation – Competitive (including bonus)

Job Description

Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.

At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

Your role

In the role of Program Manager, you will plan for and ensure quality and timeliness of activities related to design, build and implementation of work product. You will participate in requirements elicitation, review of architecture, review design and estimation, staffing analysis & solutioning and risk planning. You will act as a mentor and support the project team in developing optimized high quality deliverables. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Required

• German proficiency level of C1/C2 (Minimum) and ability to speak in English
• Act as 1st point of contact for Stakeholder/relationship management
• Risk and Dependency management
• Track and review progress across work streams and ensure it is progressing as per schedule
• Hold complete responsibility for the Deliverables and Services of this work Order.
• Represent Supplier in the Operations Committee, Status meetings and reviews
• Daily program management throughout the program life cycle
• Defining the program governance (controls)
• Planning the overall program and monitoring the progress
• Managing the program's budget
• Managing risks and issues and taking corrective measurements
• Knowledge of multiple SDLC models
• Knowledge of relevant quality and process frameworks like CMMi, ITIL
• Knowledge of Estimation methodologies
• Knowledge of different models of maintenance & support, knowledge of SLA frameworks and Transition process and Knowledge of portfolio analysis tools to select and implement the right model.
• Knowledge of Change control process & tools including traceability matrix
• Drives convergence across multiple interdependent teams, proactively resolves conflict areas.
• Anticipates customer needs, Analyzes and constantly improves systems, processes and services, resolves tough issues and builds confidence.
• Experience in J2EE, Spring, Springboot, Restful Webservices.
• Experience of Oracle Database

Preferred

• PMP certifications is a plus.
• Oracle and Java Certification is a plus.

Personal
Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:

• High analytical skills
• A high degree of initiative and flexibility
• High customer orientation
• High quality awareness
• Excellent verbal and written communication skills

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.