Germany Job Openings
Uber
Web Experience Associate
San Francisco
FULL TIME
September 18, 2024
This is an outstanding opportunity to be part of Uber's Organic Channels team. In this role, you'll have exposure to a growing team that's responsible for managing Uber's web platforms and operations, which supports several lines of business and teams globally, every day.
Our team plays a role in nearly every website Uber creates from setting the strategy for the web platform, to defining and executing content strategies, to redesigning and optimizing pages for performance against key business metrics. You will work with global and regional stakeholders to help launch new products and features, deliver improvements on our websites, support teams on building campaigns and pages, create performance reports and continually work to develop improvements to our tools and processes.
What You'll Do
- Internalize and deeply understand The Organic Channels and Web Experience teams missions and strategies
- Work and assist cross-functional teams supporting global and regional initiatives such as Products and Features rollouts, Marketing campaigns, and Operational Support.
- Manage and understand Uber's web platforms from internally developed CMSs to well-known commercial platforms.
- Understand the objectives, goals, and level of support needed for global and regional teams, from performance and marketing to operations and product. Effectively support and manage projects, working across different organizations, teams, and stakeholders, managing them effectively through timely and frequent communications.
- Support the rollout of new features, experiments, designs or content on our website aiming to improve performance and conversion of users into our different lines of business.
- Learn different tools for Web analytics, and be able to report and identify performance and opportunities from all the different data touchpoints and sources available.
- Gather insights from our web data and users and make sure they are aligned with the team's plans and product roadmap, identifying opportunities and risks.
- Produce and host pieces of training for different internal customers and users. Identify gaps and needs on our resource material and provide feedback to our team.
- Create training materials and tools to support knowledge sharing and internal education/training efforts.
- 2+ years of experience working with Web, Technology, CRO or SEO
- Good verbal and written communication skills and ability to communicate clearly to cross-functional stakeholders
- Experience working in different content management systems, launching websites and web campaigns or products
- Project management skills
- Resourceful with the ability to solve problems creatively and with minimal guidance.
- Understanding of basic UX concepts
- Basic Knowledge and understanding of Conversion Rate Optimization and SEO best practices
- Basic skills in Figma or Adobe Suite Applications (Photoshop, Illustrator)
- Solid business sense balanced with technical aptitude
- Understanding of Conversion Rate Optimization strategies and A/B testing
- UX, Design or SEO Expertise
- Basic understanding of HTML, CSS and other programming languages.
- Experience working with JIRA or other similar project management and ticketing system
- Knowledge of current trends in Web and technology
- Curiosity to learn about ridesharing, on-demand delivery, freight, and Uber's other lines of business
For San Francisco, CA-based roles: The base salary range for this role is USD$104,000 per year - USD$115,500 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
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