Τοποθεσία Αθήνα πριν 2 μέρες Ημ. ανάρτησης πριν 2 μέρες Entry / Αρχάριος Επίπεδο εμπειρίας Entry / Αρχάριος Πλήρης απασχόληση Τύπος απασχόλησης Πλήρης απασχόληση Τηλεφωνικό Κέντρο / Εξυπηρέτηση Πελατών Κατηγορία θέσης Τηλεφωνικό Κέντρο / Εξυπηρέτηση Πελατών Εργασία από απόσταση κάποιες ημέρες Τηλεργασία Εργασία από απόσταση κάποιες ημέρες

Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of at Concentrix Greece and use your communications skills in Italian . We are bringing Customer Advisors on board for our clients.

You will learn fascinating insights into the hospitality industry while building a long-term career and developing your skills. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers.

What we offer:
Indefinite contract

Competitive remuneration package (14 Salaries)

Opportunities for international Career through Concentrix International Mobility program

A challenging working environment

Employee events

Private health insurance + Dental Care

Daily meal voucher in Up Hellas card per working day

Up to 10% monthly performance bonus

Free gym and other well-being activities

Free rooftop cinema with Acropolis views

Enjoy with your co-workers your lunch break at our new Restaurant

What you’ll be doing at Concentrix

Manage inbound calls, emails, or live chats

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships of trust through open and interactive communication

Provide accurate, valid, and complete information by using the right methods/tools

Meet personal/customer service team targets and call handling quotas

Keep records of customer interactions, process customer accounts, and file documents

Follow communication procedures, guidelines, and policies

What we’re looking for

Proven customer support experience or experience as a client service representative

Fluent in Italian

Good level of English

Strong focus on customer needs and understanding of how customers can behave

Strong communication, problem-solving and active listening skills

Strong written skills

Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment

Sense of ownership and pride in your performance and its impact on the company’s success

You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.

Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.

Concentrix Hellas is an equal-opportunity employer

Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.