H (no hardship) Family Internship 2024-11-14 October 21, 2024 Background information/Organizational Context

Established in December 1950, the Office of the United Nations High Commissioner for Refugees (UNHCR) is mandated to lead and co-ordinate international action to protect and assist refugees, forcibly displaced communities, and stateless people. UNHCR works in over 135 countries to protect and care for over millions of people.

The Private Sector Partnerships (PSP) Service works in different regions: Europe, MENA, Americas, Africa, and Asia, and further decentralizes at local levels. The primary purpose of PSP in Greece is to generate income from both Individual Giving donors (IG), as well as Corporates, Foundations and Private Philanthropists (PPH), to sustain UNHCR activities worldwide.

Duties and Responsibilities

Under the overall supervision of the Senior PSP Operations Associate and in coordination with the PSP Greece team, the PSP Intern (Face-to-Face) will support PSP Greece activities, performing the following tasks:

• Support the team with phone/email/mailing communication with the donors acquired in the F2F campaign
• Regularly take on the clearing and organizing of the F2F donor segment of the CRM database
• Follow-up on requests and manage the applications received from the F2F agents
• Assist PSP with database refinements to be made in order to support digital F2F activities
• Proactively or upon request research on content and creatives that would further help F2F activities
• Receive training to manage the donation pages created for F2F donors in emails and thank you emails, along with tracking links and QR codes for donation pages
• Support PSP Greece team in organizing meetings and events
• Completing other administrative duties as assigned

Minimum qualifications required

• Be a recent graduate (completed your studies within two years of applying to this internship) or current student in graduate/undergraduate school program for a university or higher education facility accredited by UNESCO in the areas of international relations, marketing & communications, law, economics, etc.
• Have completed at least two years of undergraduate studies in a field relevant or of interest of the work of the Organization.
• Share UNHCR’s ambition to work with the private sector and raise funds to support refugees.
• Have good communication skills, analytical, research and organizational skills.
• Have good writing and typing skills.

Desirable skills, qualifications

• Proficient in MS Office
• Some experience with databases (CRM) and inbound/outbound calls
• Digital and social media knowledge
• Team player and able to work under pressure, with tight deadlines

Location

The successful candidate will be based with the team in UNHCR’s office in Athens, Greece with the possibility of teleworking from home.

Conditions

The internship is associated with an internship agreement for 6 months, with a possibility of extension up to a total period of 8 months. It is a full-time role with 38.5 hours per week. This is a paid internship as per UNHCR policy.

Application process

Interested candidates are advised to consult UNHCR website "How to apply" which provides guidance and details on the application process.

In case of unexpected technical issues during the application, candidates should send their queries to Global Service Desk hqussd@unhcr.org, who can provide further technical support. Greek English This position doesn't require a functional clearance No