Hong Kong Job Openings
STERIS
Field Service Engineer
FULL TIME
September 18, 2024
The Difference You Will Make
What You Will Do
- Perform preventive and corrective maintenance, diagnose and troubleshoot, repair, installation of STERIS and related products, including software, operating system, network, hardware, and applications.
- Apply troubleshooting techniques to eliminate equipment malfunctions. Conduct diagnostics procedures to isolate problem. Assess severity of malfunctions and determine corrective actions required or escalate for assistance and prompt resolutions.
- Utilize knowledge of company’s product lines and services to keep existing and potential customers informed when new, additional needs are identified.
- Maintain a working relationship with the commercial team and Service Manager to advise of activity/changes related to sales opportunities in assigned territory.
- Maintain daily communications with customers to ensure resolutions and proper follow-ups.
- Administrative responsibilities such as prepare and maintain accurate customer service logs, internal service records, diagnostics updates, customer install base, spare part inventory and other management reports in a timely manner.
- Develop and maintain effective, communicative relationships with customers, managers, support functions and the sales and dealer organization. Utilize provided product and industry knowledge to ensure customer’s expectations of service are exceeded. Actively seek continuing education opportunities.
- Respond to routine customer and sales questions regarding equipment operation and performance. Provide on-site support to the sales and dealers organization, limited to identifying opportunities, sizing, and utility requirements.
- Manage and co-ordinate with contractors for site survey, project tender and site preparation and installation work
- Utilize customer protocols when entering and exiting facilities and abide by all Health & Safety protocols. Ensure safe working environment.
- Conduct End User training when required
What You Will Bring
- Vocational Training / Diploma / Bachelor’s Degree in Engineering
- Experience in repairing medical, laboratory and healthcare equipment in hospitals is an advantage, not essential
- Troubleshooting and diagnostic skills to find, rectify, and anticipate defects in equipment
- Team player, strong problem solving and communication skills
- Enhanced English proficiency to comprehend operation and service manuals, as well as to communicate effectively with others
- Proficiency in CAD drawing will be beneficial
What's On Offer
#LI-KG1
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
STERIS strives to be an Equal Opportunity Employer.
New Job Alerts
Lidl Asia Pte. Limited
(Senior) Quality Consultant - Electrical
FULL TIME
September 23, 2024
View Job DescriptionSTARTEAM Global Limited
Foundational IT Manager, Asia
FULL TIME
September 23, 2024
View Job DescriptionLaboratory of Data Discovery for Health Limited
Research Assistant/Post-doctoral Fellow in AI and Mathematical Modelling
FULL TIME & CONTRACT
September 23, 2024
View Job DescriptionHong Kong University
Senior Research Assistant/ Research Assistant I/ Research Assistant II in the Teaching and Learning Innovation Centre
FULL TIME
September 23, 2024
View Job DescriptionHong Kong University
Assistant Manager (at the rank of Executive Officer)
FULL TIME
September 23, 2024
View Job DescriptionBDO Limited
Senior Associate / Associate – Financial Services (Risk Advisory Services)
September 23, 2024
View Job DescriptionLooking for similar job?
IT Solutions Ltd.
Corporate Banking: IT Project Management Assistants / Officers (Welcome fresh graduates/change field)
FULL TIME
September 6, 2024
View Job DescriptionFaiveley Transport Far East Ltd
維修技術員 (日班工作) Field Service Technician (Daytime)
FULL TIME
September 5, 2024
View Job DescriptionNew Job Alerts
Lidl Asia Pte. Limited
(Senior) Quality Consultant - Electrical
FULL TIME
September 23, 2024
View Job DescriptionSTARTEAM Global Limited
Foundational IT Manager, Asia
FULL TIME
September 23, 2024
View Job DescriptionLaboratory of Data Discovery for Health Limited
Research Assistant/Post-doctoral Fellow in AI and Mathematical Modelling
FULL TIME & CONTRACT
September 23, 2024
View Job DescriptionHong Kong University
Senior Research Assistant/ Research Assistant I/ Research Assistant II in the Teaching and Learning Innovation Centre
FULL TIME
September 23, 2024
View Job DescriptionHong Kong University
Assistant Manager (at the rank of Executive Officer)
FULL TIME
September 23, 2024
View Job DescriptionBDO Limited
Senior Associate / Associate – Financial Services (Risk Advisory Services)
September 23, 2024
View Job Description