KEY RESPONSIBILITIES:
The incumbent will be responsible for:
Managing technology set up for store renovation / opening and experiential event
· Manage technology set up for Greater China stores renovation / new opening across Fashion brands (Mainland China, Hong Kong SAR, Macau SAR & Taiwan Regions)
· Support the business team on budget planning that is related to technology cost and translate business requirements to technical requirements / specifications.
· Manage a group of on-demand resources (external) to set up IT infrastructure (hardware and software), coordinate testing and conduct training / change management.
· Co-ordinate with business team to support IT requirement on 3rd parties’ hardware e.g. (Traffic counter, CCTV)
· Participation in planning and execution of change management
As The closest IT to Maison Business team (IT Proximity)
· Standardize process, budget, and IT asset management (device, license control, end of life management) for managed Maison.
· Suggest the process improvement areas and aim for continuous improvement and collaboration efficiency.
· Work with business retail operations and regional infrastructure team to conduct refreshment of boutique infrastructure (end of life / service device refreshment, standardize configurations etc.
· To support Managed Maison store’s IT Operation to have “IT healthy” target.
· Perform regular security audit of managed Maison stores and offices.
· Participate in the delivery and management of global and local projects including coordinating testing, process changes, training, user communication etc.
· Hold regular synergy in global and regional IT teams.
· As a bridge, work closely with Maison business team to gather requirements and cooperate them in finding the right path to implement the requirements.
ROLE SPECIFICATIONS:
Experience / Technical Expertise
· 1-3 years working experience in MNC company with relevant working experience.
· Experienced in handling multiple store activities across different region, well managed the project deadline, forecast and escalation issues in advanced.
· Solid experience in working with external contractors from store projects and landlords.
· Good understanding of retail processes and store operation principles
· Hands on experience in store technology set up / transformation and retail application implementation.
· Proficient knowledge of: Windows Server and Laptop/Desktops support; Till/Pos machines troubleshooting; Retail infrastructure (network, digital workplace) and security fundamentals.
· Strong leadership skills on project delivery and deployment.
· Project Management Professional (PMP) certification is preferred.
· Industry experience in retail is preferable.
Required competencies:
· Excellent project management and interpersonal skills with the ability to clearly articulate business needs/project issues as well as tactfully negotiate on project scope, timelines, and project team member responsibilities
· Proven multi-tasking skills with the ability to work independently and prioritize multiple projects
· Strong negotiation skills and the ability to get results through formal channels and informal networking
· Innovative problem solving, design and testing skills with a positive ‘can-do’ attitude
· Confidence and flexibility to often work under significant pressure to deliver effective and high-quality solutions and designs
· Strong “problem resolution” mindset, constantly drive new ideas and challenge the status quo with constructive approach
· Enthusiastic and proven rapid learning capability
· Excellent written and verbal communication skills
· Possess strong financial/business acumen and ability to directly correlate project tasks, associated estimates, actuals and overall project budget forecasting and maintenance
· Most importantly, have a strong passion and is fun to work with!
Academic / Professional Qualifications:
· Degree in Engineering, Computer Science, Information Technology, or related field
· Qualifications / certifications in project management and infrastructure are bonus
Language:
· English
· Mandarin
· Cantonese
Job Types: Full-time, Permanent
Pay: $35,000.00 - $50,000.00 per month
Benefits:

• Employee discount
• Maternity leave
• Medical Insurance
• Opportunities for promotion
• Professional development

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• Performance bonus
• Yearly bonus