Roles and responsibilities

• Providing support to Tesco colleagues and customers in connection with Club Card, Tesco Online and general customer service for Slovakia and Czech Republic
• Troubleshooting, delivering great service experience, resolving issues
• Taking ownership of the issue
• Escalating contacts efficiently

You will be great in this role if you have:

• Graduate/ high school education
• Advanced Czech or Slovakian language knowledge
• Intermediate English knowledge
• Experience in Customer Service is an advantage
• Basic Computer Skills
• Experience in using MS Office (Excel, Word & Power Point)
• Willingness to move to Hungary/Budapest

What we offer

• Competitive Compensation package based on your experience and skills (Cafeteria, Mobile phone, 10+5% shopping discount in every Hungarian Tesco store)
• Annual private healthcare package
• Performance-based annual bonus
• Minimum of 25 paid leave days per year
• Career Growth is not just a cliché – we operate in 3 markets as one Central European business, so there are many opportunities for growth and development
• Solid Business Background with more than 100 proud years of company history
• We are a Great Team and we are not fond of any formalities here
• Modern Office with great location (e.g.: free parking)
• Flexible Working policy (e.g.: home-office)
• Relocation Bonus when permanently moving to Hungary
• Language Allowance