Our multinational partner company is looking for a talented French Speaking Cash Collector colleague.

Benefits :
Working in a successful organization
Hybrid working: 3 days home office and 2 days office
Health & Safety: highest standards and a wide range of health promotion and healthcare activities (Medicover package)
OTP Szép Card: Gross 39.000 HUF / month and annual bonus
Pension: they have various financial models to give you individual support
Training and education programs to help you develop professionally and personally

Your tasks will be:
Support the transition of Order to Cash processes from European entities to Hungary and actively shape a new SSC in Budapest
Implement personalized follow-up strategies for clients in the AR portfolio including regular client follow up and root cause analyses of non-payment and register in ELOFICASH.
Negotiate and monitor agreed payment schedules
Dunning process and payment reminder follow up
Identify and mitigate the risk on non-payment
Dispute management, including correction, cancellation, CN issuance
Ensure that all steps of the recovery procedure has been carried out before the legal procedure
Validate customer accounts in the customer database
Proactive collaboration with treasury and collection departments
Creating and updating DTP-s and process documentation
Participate in projects assigned to the role (incl. Process optimization support).
Follow rules and regulations and ensure KPIs are met.
Provide qualitative customer service.
Be adherent to agreed service levels, policies and procedures
Engage in collaboration with the business and stakeholders to develop a professional relationship

Requirements :
At least 3 years of experience in Cash Collector role or Customer Service position.
Accounting experience in other processes beneficial
Proven track record in process optimization
High proficiency in the end-to-end O2C process
Professional accountancy qualification
University degree or equivalent experience, preferable in accounting or business
Fluent language knowledge in French and good in English
Complete familiarity with Microsoft Office or equivalent tools
User level experience with SAP FI and any Collection ERP system
Enthusiasm for establishing and ramping up a new Shared Service Center
Entrepreneurial & Self-starting attitude with the ability to work independently
Strong team-player who can build and motivate a process team
Ability to pay close attention to detail and prioritize the right things at the right time
Excellent communication skills
Strong continuous improvement & quality mindset
Excellent relationship management skills with the ability to engage, negotiate and manage key stakeholders and suppliers
Strong customer focus with the goal to make life easier for the customer
Ability/willingness to travel - once circumstances allow to do so