India Job Openings

Zinnia

Associate Director, People Ops

Noida

September 4, 2024

WHO WE ARE:
Zinnia is simplifying how people buy, sell, and administer insurance products. Combining intuitive enterprise technology solutions and data insights with the streamlined, consumer-facing Policygenius marketplace, Zinnia is redesigning the insurance experience for shoppers, advisors, and insurers alike — and enabling more people to protect their financial futures along the way. Zinnia has over $173.7 billion in assets under administration across 60+ carrier clients, 350 distributors and partners, and over 2 million policyholders. WHO YOU ARE:
As the Head of Global People Operations, you will be responsible for evolving our current regional model to overseeing HR operations across our international organization. You will lead a team that ensures seamless HR services and processes, supporting our global workforce in alignment with company goals and objectives. This role requires strategic vision, strong leadership, and operational excellence.

WHAT YOU'LL DO:
Key Responsibilities: Strategic Leadership:
Drive initiatives to enhance HR operational efficiency, scalability, and effectiveness.
Providing HR operational thought leadership through effective partnership with regional and global HR team.
Build and lead HRSS for a global team of 3000+ employees across NA, Canada, India & Ireland


Operational Oversight:
  • Build and deliver a strategy that executes upon delivering day-to-day HR operations including but not limited to employee and contractor onboarding and offboarding, HRIS management, JIRA ticketing tool Monitor key HR metrics and analytics to drive data-driven decisions and continuous improvement.
Ensure adherence to global HR policies, procedures, and regulatory
requirements across all regions. Be the point person to address and review any audit queries.

Process Improvement:
  • Identify opportunities for process optimization and standardization to streamline HR operations globally. Implement best practices and technologies to enhance HR service delivery and employee experience.
  • Lead change management initiatives related to HR systems and processes. Provide functional / technical expertise on 'core' HR systems (Ceridian Dayforce) and serve as the HR system administrator. Also, provides functional / technical expertise on 'ancillary/supporting' HR platforms such as sapling, Onbase etc

Team Management:
  • Build, develop, and mentor a high-performing global HR operations team.
  • Foster a culture of collaboration, accountability, and continuous learning within the team.
  • Allocate resources effectively to support business priorities and HR initiatives.
Stakeholder Engagement:
  • Collaborate closely with CHRO, HR leadership team, internal audit and other key stakeholders to align HR operations with business objectives.
  • Partner with different stakeholders to ensure integrated solutions Act as a trusted a partner to People Partners on HR operational matters.

Compliance and Risk Management:
  • Mitigate HR operational risks and proactively address potential issues.
  • Implement and monitor internal controls related to HR processes and data integrity.
WHAT YOU'LL NEED:
  • Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree preferred.
  • 10+ years of progressive experience in HR operations, with at least 5 years in a leadership role.
  • Proven track record of leading global HR operations in a complex, multinational organization.
  • Strong knowledge of HR systems, processes, and best practices. Knowledge of Day Force is preferred
  • Excellent leadership, communication, and interpersonal skills. Strategic thinker with the ability to translate business needs into HR initiatives. Experience in change management, process improvement, and project management.
  • Certification such as SHRM-SCP or SPHR is a plus. Attributes:
  • Strategic mindset with a hands-on approach to operational excellence.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Strong analytical and problem-solving skills.
  • High integrity and commitment to ethical standards.
  • Cultural sensitivity and awareness in a global context.
WHAT'S IN IT FOR YOU?
We're looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
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