POSITION OVERVIEW

RESPONSIBILITIES Personalized Consultations: Conducting thorough Ayurvedic consultations to tailor treatments to individual guest needs.
Quality of Care: Ensuring high standards of care and service in all Ayurvedic treatments and therapies.
Feedback Management: Collecting and analyzing guest feedback to continuously improve the wellness experience.
Guest Education: Educating guests about Ayurveda and its benefits to enhance their overall wellness journey.
Training and Development: Providing ongoing training and professional development for Ayurvedic therapists to maintain high standards of practice.
Scheduling: Efficiently managing therapist schedules to ensure optimal coverage and availability for guests.
Performance Monitoring: Regularly evaluating therapist performance and providing constructive feedback.
Team Coordination: Fostering a collaborative and supportive work environment among the wellness team.
Program Development: Designing and implementing immersive wellness packages that align with Ayurvedic principles and guest needs.
Outcome Tracking: Monitoring and evaluating the effectiveness of wellness programs and treatments to ensure desired outcomes.
Innovation: Continuously developing new and innovative wellness offerings to keep the immersion packages fresh and appealing.
Collaboration: Working closely with other departments (e.g., marketing, hospitality) to ensure seamless delivery and promotion of wellness packages.


Collaboration with Corporate Spa Team
Package Development: Working with the corporate spa team to create new wellness packages that incorporate Ayurvedic principles and meet guest expectations.
Wellness Offerings: Initiating and implementing changes to existing wellness offerings based on guest feedback and industry trends.

QUALIFICATIONS

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  Qualifications/Training: BAMS, any additional qualification will preferred.
• Minimum three years of managerial experience in relevant field
• Strong strategic planning, project management skill and superior decision-making while managing multiple priorities
• Demonstrated ability to work in a fast-paced and demanding environment, maintaining a professional attitude to deal effectively with guests, management and employees
• Professional appearance and demeanor
• Proficiency in English, multilingualism will be considered an asset