India Job Openings

Piramal Enterprises

Chief Manager - HR

Mumbai

FULL TIME

September 6, 2024

OVERVIEW:

The primary objective of the role is to develop, implement and govern processes and metrics pertaining to HR operations, exit and Learning operations for all our Pharma related businesses. We are looking for a smart, energetic and well organized HR professional who will be part of our Global Employee Experience Centre (GEEC) team.
KEY STAKEHOLDERS: INTERNALBusiness HR Heads, HRIT, Talent Acquisition team, Business and Corporate Finance team, Admin, IT
KEY STAKEHOLDERS: EXTERNALPayroll service provider, Statutory authorities, Compliance partners
REPORTING STRUCTURE:This position will report to the Associate Vice President - HR & Administration There are 2 direct and 4 indirect reports to this position
QUALIFICATION:Masters in Finance, Human Resources or Operations
EXPERIENCE:

Total 10 to 12 years in the areas of Operational excellence, Human Resources, Payroll management, HR shared services, HRIS
Experience in payroll management including accounting and statutory audits is a plus

SKILLS AND COMPETENCIES

Strong bias for action, ownership of agenda and accountability
A positive "can-do" attitude and result oriented approach
Strong leadership capabilities
HR functional knowledge and particularly around key HR processes
Excellent analytical and decision making abilities
High proficiency in MS Excel
Knowledge and execution skills for quality control tools, lean & six sigma methodology to drive process efficiency and effectiveness
Strong knowledge of employment and labour laws
Hands on experience with any global HRMS

Key Roles/Responsibilities
HR process excellence

Design, implement and continuously improve HR processes to consistently deliver a superior and personalized employee experience
Responsible to establish effective metrics and efficient delivery of HR operations across the employee life cycle, post onboarding
Identify process / sub-process automation opportunities and partner with HRIT team for implementation

Employee master

Define data quality norms and ensure accuracy & completeness of employee masters (financial and non financial) in Oracle fusion
Establish internal control mechanisms for periodic validation of employee data for accuracy and completeness

HR helpdesk

Ensure resolution of employees and BHRs’ queries through internal case management tool (ihelp) within 0-2 days. Continuously provide training to team members to effectively resolve queries.
Organize awareness sessions for employees and enhance usage of Employee self service options in HRMS
Periodically review and refine templates & categories configured in i Help
Work with technology team for continuous training of Pi Ro (HR Chatbot) basis employees’ queries and upgrades

HR policy board governance

Track and ensure that updated HR policies are hosted on HRMS for all entities in scope
Monitor policies renewal schedule and notify BHRs/Total Rewards team review

Payroll and compliance support

Validate and sign off employee master (financial and non financial) and variable inputs for monthly payroll
Organize awareness session for employees on Flexi benefit plans and investment declarations
Prepare, analyze and present quarterly variances for payroll related GLs
Prepare and provide inputs for actuarial valuations and statutory audits
Coordinate with sites and businesses for quarterly HR compliances certificate

Governance and Stakeholder management

Plan & conduct periodic governance meeting with all internal customers - site and business HR teams
Implement agreed action plan and keep stakeholders informed

HR audit

Implement audit by design & maker-checker system for all critical processes and mechanism to measure the same
Represent GEEC team for all internal HR process audits
Ensure implementation of all audit finding within agreed timelines and share updated with HR leadership team

Employee benefits administration

Prepare, audit and share endorsement data to all insurance policies as per the agreed schedule
Conduct periodic governance meetings with insurance partners and ensure employees claims are settled as per the policies and within stipulated time
Organize employees’ awareness sessions and helpdesk to resolve their queries related to insurance & benefits

Exit management

Work with all stakeholders and ensure timely settlement of full & final of exiting employees
Ensure timely issuance of letters to exiting employees, resolve their queries, if any
Administer post-exit interview process and share insights with respective BHRs through BI tool
Ensure timely and proper response to ex-employee verifications by next employer

Team management and development

Lead the team to deliver a high quality of service, keeping customer centricity and continuous improvement as topmost priority
Develop team members and work with them to ensure they all achieve desired proficiency level as per the competency matrix
Manage & monitor work allocation of team members
Set clear and stretched goals for the team and track progress on weekly/monthly basis. Leverage BI tools to create and present dashboards for individuals’ and process performance

TRAVEL: Low

In the three decades of its existence, Piramal Group has pursued a twin strategy of both organic and inorganic growth.

Driven by its core values, Piramal Group steadfastly pursues inclusive growth, while adhering to ethical and values-driven practices.

Equal employment opportunity

Piramal Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetics, or other applicable legally protected characteristics.

We base our employment decisions on merit considering qualifications, skills, performance, and achievements. We endeavor to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruitment, selection, training, placement, promotion, demotion, compensation and benefits, transfers, terminations, and working conditions, including reasonable accommodation for qualified individuals with disabilities as well as individuals with needs related to their religious observance or practice.

Piramal Pharma Limited (PPL) offers a portfolio of differentiated products and services through end-to-end manufacturing capabilities across 15 global facilities and a global distribution network in over 100 countries. PPL includes Piramal Pharma Solutions (PPS), an integrated Contract Development and Manufacturing Organization; Piramal Critical Care (PCC), a Complex Hospital Generics business, and the India Consumer Healthcare business selling over-the-counter products.
PPS offers end-to-end development and manufacturing solutions through a globally integrated network of facilities across the drug life cycle to innovators and generic companies. PCC’s complex hospital product portfolio includes inhalation anaesthetics, intrathecal therapies for spasticity and pain management, injectable pain and anaesthetics, injectable anti-infectives, and other therapies. The Indian Consumer Healthcare business is among the leading players in India in the self-care space, with established brands in the Indian consumer healthcare market. In addition, PPL has a joint venture with Allergan, a leader in ophthalmology in the Indian formulations market. In October 2020, the company received a growth equity investment from the Carlyle Group.

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