India Job Openings

Narsee Monjee Institute of Management Studies (NMIMS)

Exam Conduct Manager

Mumbai

FULL TIME

September 14, 2024

About Us
We are SVKM’s NMIMS Centre for Distance and Online Education (NCDOE) - India’s Premier Institution for with core focus on Distance & Online learning . Visit us at https://online.nmims.edu/about-us/ for more information. Job Purpose

d Job Title

Exam Conduct Manager

Reports to

Head- Student Services & Ops

Location

Mumbai

This role is responsible for Planning, Organising & Execution of online and remote examinations as per university guidelines. This role involves, Exam Center Management, Audit Compliances, Student Support and Vendor Management for seamless conduct of exams at NCDOE.

Key Responsibilities

Ensure compliance with instructions manual, audit parameters and execution of responsibilities by individuals present at the exam center with various remote proctoring methods.
Generate regular reports and provide recommendations for continuous improvement of process and Mettl platform.
Ensure that temporary verifiers are hired and trained to audit Unfair Mean cases.
Ensure that the internal team audits the penalty cases and that they are presented to the exam department and the HOD for further action.
Ensure that examination data and report are published timely and accurately to the respective stakeholders.
Oversee the administration of examinations, ensuring adherence to established procedures, security protocols, and University regulations.
Ensure that the examination process, including the online examination portal, runs smoothly from exam registration to exam conduct.
Make sure the end-user experience on the Examination Portal is smooth and seamless.
Co-ordinate with officials (Internal and External) to complete the center audit and center shortlisting process as per the deadline.
Ensure exam readiness before the start of each exam, which includes logistics, planning, and execution of online /offline examinations.
Ensure the vendors associated for conducting the examination follow all the University Guidelines & Protocols.
Implement and maintain rigorous examination security measures to prevent cheating, misconduct, and ensure students are aware of and follow the exam protocol.
Collaborate with internal & external stakeholders, including functional heads, administrators, IT, Observers, Invigilators and vendors to gather input, address concerns, and ensure smooth coordination of examination-related activities.
Stay updated on relevant University regulations, and industry standards related to examination management and ensure compliance within the organization.

Internal Stakeholders

External Stakeholders

Business Functions

Students

Vendors

Observes, Invigilators

Dimensions

This is individual contributor role.

Requirements- Skills & Competencies

Excellent planning, organizational, and time management skills
Proficiency in data analysis and interpretation with strong analytical skills
Strong written and verbal communication skills
Familiarity with examination management software, online testing platforms, and data management systems.
Meticulous attention to detail.
Strong leadership and interpersonal skills

Requirements- Education & work experience

Bachelor's degree in business administration, operations management, or a related field.
Prior experience of 7 to 10 yrs in examination management, assessment development, or a similar role within an education sector.

In 1981, Shri Vile Parle Kelavani Mandal (SVKM) established Narsee Monjee Institute of Management Studies (NMIMS) to meet the growing demand for management education. In 2003, NMIMS was declared a deemed to be university under Section 3 of the UGC Act 1956. The Vision of the University is to be a globally admired University by 2030. The Mission of NMIMS is to emerge as a Centre of Excellence, best in class in India and Asia and yearning to be the best in the world by 2030.
With the legacy of 40 years, NMIMS has grown to being not only one of the top-10 B-schools in India but also emerged as a multi-disciplinary, multi-campus University at Mumbai, Navi Mumbai, Indore, Shirpur, Dhule, Bengaluru, Hyderabad and Chandigarh and seventeen constituent schools that include Management, Family Business, Engineering, Pharmacy, Architecture, Commerce, Economics, Law, Science, Liberal Arts, Design, Performing Arts, Mathematical Science, Agricultural Science, Hospitality Management, Branding & Advertising and Distance Learning. In addition, we have nine Centres of Excellence as well at the University.
The consistent academic quality, research focus, faculty from top national and global institutes and strong industry linkages at NMIMS have placed it amongst the nation's prime centres of educational excellence and research today. More than 17000 students and about 750 full-time faculty members, 10 faculty members with Fulbright Scholarship and Humboldt International Scholarship for post-doctoral researchers are part of India's most sought after academic community.

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