Quality Inn and Suites

Front Desk Clerk (MULTIPLE SHIFTS)

Plainfield

FULL TIME & PART TIME

September 18, 2024

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments
Skills
  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
  • Experience with hotel reservations software, like Cloudbeds and Room Key PMS
  • Understanding of how travel planning websites operate, like Booking and Trip Advisor
  • Customer service attitude
  • Excellent communication and organizational skills
  • Degree in hotel management is a plus
Job Types: Full-time, Part-time
Pay: $10.00 - $13.50 per hour
Expected hours: No more than 40 per week
Benefits:
  • Employee discount
Schedule:
  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Weekends as needed
People with a criminal record are encouraged to apply
Education:
  • High school or equivalent (Preferred)
Work Location: In person
New Job Alerts
Lilly

Sr. Director - Quality Transformation and Technology

Indianapolis

FULL TIME

November 19, 2024

View Job Description
ADIENTONE INDIA PRIVATE LIMITED

Boiler Technician

Indianapolis

FULL TIME & CONTRACT

November 19, 2024

View Job Description
Lilly

Quality Assurance Batch Disposition Representative

Indianapolis

FULL TIME

November 19, 2024

View Job Description
Deloitte

Seasonal JSG Delivery Tax Consultant II

Indianapolis

FULL TIME

November 19, 2024

View Job Description
Deloitte

Seasonal JSG Tax Delivery Manager

Indianapolis

FULL TIME

November 19, 2024

View Job Description
Lilly

Associate Director - Assurance Data Analytics and Automation Strategy

Indianapolis

FULL TIME

November 19, 2024

View Job Description
Lilly

Engineer - TS/MS

Indianapolis

FULL TIME

November 19, 2024

View Job Description
Looking for similar job?
Bosch Group

IN_RBIN_Senior Engineer - Front Line Manager

Gangaikondān

FULL TIME

September 8, 2024

View Job Description
Marriott International, Inc

Guest Relation Executive - Front Office

Anjuna

FULL TIME

September 7, 2024

View Job Description
Marriott International, Inc

Duty Manager -Front Office

Chennai

FULL TIME

September 14, 2024

View Job Description
Marriott International, Inc

Assistant Manager Front Office

Chennai

FULL TIME

September 14, 2024

View Job Description
Bloom Hotel Group

Front Office Associate

Calangute

FULL TIME

September 7, 2024

View Job Description
The Cancer Vet

Front Office Executive

FULL TIME

September 6, 2024

View Job Description
New Job Alerts
Lilly

Sr. Director - Quality Transformation and Technology

Indianapolis

FULL TIME

November 19, 2024

View Job Description
ADIENTONE INDIA PRIVATE LIMITED

Boiler Technician

Indianapolis

FULL TIME & CONTRACT

November 19, 2024

View Job Description
Lilly

Quality Assurance Batch Disposition Representative

Indianapolis

FULL TIME

November 19, 2024

View Job Description
Deloitte

Seasonal JSG Delivery Tax Consultant II

Indianapolis

FULL TIME

November 19, 2024

View Job Description
Deloitte

Seasonal JSG Tax Delivery Manager

Indianapolis

FULL TIME

November 19, 2024

View Job Description
Lilly

Associate Director - Assurance Data Analytics and Automation Strategy

Indianapolis

FULL TIME

November 19, 2024

View Job Description
Lilly

Engineer - TS/MS

Indianapolis

FULL TIME

November 19, 2024

View Job Description