Work mode: Hybrid

Onsite Location(s):Gurgaon, IN

• Serve as a technical developer and executer for various Intelligent Automation (IA) and Analytics initiatives
• Develop and implement databases, ETL processes and/or other projects that optimize processes in collaboration with the project or product team
• Develop data visualizations or canvas driven apps using aesthetic design principals that improve the end user experience
• Work with the project or product team to translate business requirements into automated business intelligence or process optimization solutions
• Contribute to business intelligence and intelligent automation solution testing activities
• Develop understanding of business processes, underlying data, data structures, intelligent automation technology, and business uses of data, tools, and processes
• Provide end user support, deliver training, and create and maintain process and technical documentation
• Provide guidance to production support by delivering back up training and assisting with root cause analysis and break / fix
• Identify opportunities for continuous improvement, scalability, and/or standardization
• Participate in sprint planning, sprint sizing and daily standups with the project or product team
• Ensure GBS IA standards, best practices, and controls are implemented and followed
• Development AI/Gen AI projects leveraging AWS and LLMs

• Undergraduate degree required; Computer Science, Computer / Software Engineering, Statistics, Business Analytics or Data Science degree preferred
• 5+ years of development experience in Business Intelligence, Analytics and/or Process Automation
• Demonstrated experience with programming languages such as VBA, Python and/or R
• Strong analytical, technical, critical thinking, data oriented, innovative, and problem-solving skills, and able to understand complex customer needs to help create solution designs
• Excellent communication and relationship skills, especially the ability to articulate technical topics; both verbal and written
• Demonstrated interpersonal skills and the ability to interact effectively with diverse groups of project and product teams
• Strong attention to detail (the advancement of intelligent automation and analytics capabilities requires high degree of accuracy and quality)
• Ability to work in a dynamic environment and adhere to tight deadlines

• Demonstrated experience with AWS, LLMs, and Python
• Experience with systems and platforms like SAP ERP (ECC and/or S4), SAP Hana, SAP Ariba and/or Snowflake
• Experience working with tools or technology such as Automation Anywhere, OCR, and/or Chatbots or other automation or machine learning technology
• Experience working with the Power Platform (Power Apps, Power Automate, Power BI)
• Experience with Agile tools such as Azure Dev Ops or JIRA and Agile principles such as story sizing
• Global experience; exposure to regional and business unit management teams, experience in organizational transformation projects, and/or experience in shared services organizations are a plus