About _VOIS

In 2009, _VOIS started operating in India and now has established global delivery centers in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

About _VOIS India

_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, _VOIS has evolved into a global, multi-functional organization, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

Role Purpose:

The purpose of this role L2 SOC Analyst is to provide Senior security analyst expertise and contribute to the success of the Cyber Security Operations Center (‘SOC’). The role reports into the CSOC Team Lead and is responsible to identify and validate threats by data analysis (e.g. log file information, consolidated event / alert data, firewall data) with the wide range of security tools and cyber Defence products. The role will deliver qualified analysis about actual threats and indications / recommendations how the associated risk can be investigated and responded.
The position works closely together with the Cyber Defense Analysts / security incident manager and provide the technical security expertise to provide professional security analysis reports for further corrective actions and security measures.
Key skills: L2 Analyst, SIEM analyst, Senior Analyst , SOC Analyst, Cyber security Analyst, Incident response, Sentinel, EDR, KQL, Splunk, Google Chronicle, Security Monitoring, Triage, Threat hunting, Security specialist
The CSOC is operating 24/7 therefore; the role needs to work on rotating shifts.

Core competencies, knowledge and experience:

Core competencies, knowledge and experience:

• Should adhere to processes and procedures
• Good understanding of cybersecurity threats and attack techniques
• Perform operational 'eyes on glass' real-time monitoring and analysis of security events from multiple sources including but not limited to events from SIEM monitoring tools, network and host based intrusion detection systems, firewall logs, system logs (Unix & Windows)
• Analyse security event logs and alerts to determine validity, priority and impact against both security threat best practice counter measure and client compliance obligations.
• Identify, categorize, prioritize and investigate Event of Interest (EOI).
• Provide tactical support to Sr.CDA in incident response and investigations activities
• Deliver qualified information about actual threats and indications / recommendations risk mitigation

Must have technical / professional qualifications: What's in it for you

• Degree in Computer Science/ Information Technology/ Engineering or similar
• Prior experience in Cyber Security SOC.
• Prior experience in event analysis and triage.
• Good knowledge in Networking and security concepts
• Experience of global customer handling

A reputation for self-motivation, integrity, cultural sensitivity and strong interpersonal skills

_VOIS Equal Opportunity Employer Commitment

_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.
As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.
By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!
Apply now, and we’ll be in touch!