India Job Openings
Optum
Patient Service Representative
Whiteland
FULL TIME
September 18, 2024
Location: 503 Greenwood Trace, Whiteland, IN
Schedule: Monday – Thursday, 7:30AM – 4:30PM and Friday, 7:30AM – 5:30PM
As a Patient Service Representative, you will be working in a collaborative office environment alongside other medical professionals.
Primary Responsibilities:
- Scheduling patient appointments via phone
- Assist with troubleshooting of patient calls and inquiries
- Assist with patient check-out
- Obtain accurate and updated patient information, such as name, address, insurance information
- Perform insurance verification on the date of service
- File and maintain medical records
- Confirms and schedule appointments
- Answer telephone calls promptly and courteously
- Collects co-pays or outstanding balances on the date of service
- Perform referral documentation promptly
- Perform all other related duties as assigned
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
- More information can be downloaded at: http://uhg.hr/uhgbenefits
Required Qualifications:
- High School Diploma / GED (or higher)
- 1+ years of experience with general office procedures (such as medical office)
- Intermediate level of proficiency with Microsoft Office (Word, Excel, Outlook, etc.)
- Experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays and maintaining medical records
- Knowledge of EMR (Electronic Medical Records) software
- Working knowledge of medical insurance: Medicaid, Medicare, Medicare Advantage Plans
#RPO #Red
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