India Job Openings

Google

Product Support Consultant, gTech

Hyderābād

FULL TIME

September 6, 2024

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India.
Minimum qualifications:
  • Bachelor’s degree or equivalent practical experience.
  • 2 years of experience in a technical project management or a customer-facing role.
  • Experience in a project/program management, consulting, or client facing role.

Preferred qualifications:
  • 2 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
  • 2 years of experience managing projects and working with analytics or SQL.
  • 2 years of experience in a client-facing role.
  • 2 years of experience in operations management (i.e. process improvement, operational reviews, optimizing workflows, etc.).
About the job
Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

Google creates products and services that make the world a better place, and g Tech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about g Tech, check out our video.

Responsibilities
  • Prioritize and deliver outstanding customer service throughout the customer journey, troubleshooting and resolving issues with Google's advertisers and Sales teams, agencies, and partners.
  • Apply deep product expertise, solving complex technical customer issues and escalations and carrying out strategic projects.
  • Analyze data and insights to create action plans to solve issues at the root cause for our top customers focusing on knowledge management, operational improvements, account reviews and product adoption.
  • Partner with our Sales and other cross-functional partner teams, as applicable, to own and continuously improve the journey of all clients. Resolve complex issues and understand customer pain points.
  • Share insights and provide expertise to our partner teams to support product and process improvements.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
New Job Alerts
BCFORWARD TECHNOLOGIES PRIVATE LIMITED

Salesforce Developer

Indianapolis

FULL TIME & CONTRACT

September 21, 2024

View Job Description
Deloitte

GPSC CSS Subcontracts Senior Administrator

Indianapolis

FULL TIME

September 21, 2024

View Job Description
Lilly

Sr Principal/Advisor - Business Quality Assurance- Analytical & QC Integrated Services

Indianapolis

FULL TIME

September 20, 2024

View Job Description
Lilly

AI Architect/Systems Engineer - Clinical Tech Transformation

Indianapolis

FULL TIME

September 20, 2024

View Job Description
OFFSHORE HCL GLOBAL SYSTEMS INDIA PRIVATE LIMITED

Equipment Mechanic Trainee

Indianapolis

CONTRACT

September 20, 2024

View Job Description
BCFORWARD INDIA TECHNOLOGIES PRIVATE LIMITED

Customer Care Agent

Indianapolis

FULL TIME & CONTRACT

September 20, 2024

View Job Description
Lilly

Associate -Project Management Divestiture Task Force

Indianapolis

FULL TIME

September 20, 2024

View Job Description
Lilly

Business Analyst - Clinical Tech Transformation

Indianapolis

FULL TIME

September 20, 2024

View Job Description
BCFORWARD INDIA TECHNOLOGIES PRIVATE LIMITED

Customer Care Agent / Supply

Indianapolis

FULL TIME & CONTRACT

September 20, 2024

View Job Description
Lilly

(Sr.) Principal Associate/Advisor – QA – Qualified for Batch Release – IAPI

Indianapolis

FULL TIME

September 19, 2024

View Job Description
Looking for similar job?
C2FO

Production Support Engineer

Noida

FULL TIME

August 31, 2024

View Job Description
FLSmidth, Inc.

Product & Retrofit Sales (India)

Chennai

FULL TIME

August 31, 2024

View Job Description
FMC Corporation

Regional Product Stewardship Lead APAC

Mumbai

August 31, 2024

View Job Description
IBM

Intern Product Manager

Bengaluru

August 30, 2024

View Job Description
Hi-tech Applicator

Production and Quality Engineer

Ahmedabad

FULL TIME

August 31, 2024

View Job Description
AIETS COM PVT LTD

Senior Production Executive

FULL TIME

August 31, 2024

View Job Description
See What’s New: Google Job Opportunities
Google

Video Specialist, Large Customer Sales (Mandarin, English)

September 20, 2024

View Job Description
Google

Developer Relations Engineer, Android and Play, Games (Chinese, English)

September 20, 2024

View Job Description
Google

开发者关系工程师,Android 和 Play,游戏(中文、英语)

FULL TIME

September 20, 2024

View Job Description
Google

用户增长业务高级经理,应用开发者销售(普通话,英语)

FULL TIME

September 16, 2024

View Job Description
Google

Senior Growth Manager, App Developer Sales (Mandarin, English)

September 16, 2024

View Job Description
View More Jobs by Google
New Job Alerts
BCFORWARD TECHNOLOGIES PRIVATE LIMITED

Salesforce Developer

Indianapolis

FULL TIME & CONTRACT

September 21, 2024

View Job Description
Deloitte

GPSC CSS Subcontracts Senior Administrator

Indianapolis

FULL TIME

September 21, 2024

View Job Description
Lilly

Sr Principal/Advisor - Business Quality Assurance- Analytical & QC Integrated Services

Indianapolis

FULL TIME

September 20, 2024

View Job Description
Lilly

AI Architect/Systems Engineer - Clinical Tech Transformation

Indianapolis

FULL TIME

September 20, 2024

View Job Description
OFFSHORE HCL GLOBAL SYSTEMS INDIA PRIVATE LIMITED

Equipment Mechanic Trainee

Indianapolis

CONTRACT

September 20, 2024

View Job Description
BCFORWARD INDIA TECHNOLOGIES PRIVATE LIMITED

Customer Care Agent

Indianapolis

FULL TIME & CONTRACT

September 20, 2024

View Job Description
Lilly

Associate -Project Management Divestiture Task Force

Indianapolis

FULL TIME

September 20, 2024

View Job Description
Lilly

Business Analyst - Clinical Tech Transformation

Indianapolis

FULL TIME

September 20, 2024

View Job Description
BCFORWARD INDIA TECHNOLOGIES PRIVATE LIMITED

Customer Care Agent / Supply

Indianapolis

FULL TIME & CONTRACT

September 20, 2024

View Job Description
Lilly

(Sr.) Principal Associate/Advisor – QA – Qualified for Batch Release – IAPI

Indianapolis

FULL TIME

September 19, 2024

View Job Description