Position Overview:
The Scheduler will be responsible for coordinating and managing the daily and weekly schedules of caregivers and clients, ensuring all shifts are covered, and making adjustments as needed. A strong understanding of medical terminology and healthcare practices is essential to assess and match client needs with the right caregivers. This role requires excellent communication skills, a calm demeanor, and the ability to manage multiple tasks efficiently.
Key Responsibilities:

• Create and maintain daily, weekly, and monthly schedules for caregivers and clients.
• Ensure proper caregiver-to-client matching based on skill sets, availability, and client needs.
• Communicate schedule changes to caregivers and clients promptly.
• Respond to urgent scheduling issues and adjust schedules to ensure all shifts are covered.
• Coordinate with the care team to ensure all clients' medical and personal care needs are met.
• Maintain accurate records of caregiver availability, time-off requests, and client needs.
• Collaborate with the HR team to onboard new caregivers and integrate them into the schedule.
• Ensure compliance with state and company policies regarding healthcare and caregiver scheduling.

Qualifications:

• Previous experience in healthcare scheduling, medical administration, or a related role.
• Medical background, preferably in nursing, medical assistance, or home health care.
• Strong knowledge of medical terminology and understanding of home care services.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Proficiency in scheduling software and basic office applications.
• Ability to handle sensitive and confidential information with discretion.
• Problem-solving skills and the ability to manage urgent situations calmly and efficiently.

Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Schedule:

• Day shift

Application Question(s):

• Have you worked in the medical field?

Experience:

• Medical administrative support: 1 year (Required)
• Office management: 1 year (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Indianapolis, IN 46227 (Required)

Ability to Relocate:

• Indianapolis, IN 46227: Relocate before starting work (Required)

Work Location: In person