Work mode: Hybrid

Onsite Location(s):Gurgaon, IN

About the Role:
The Strategic AI Automation Partner within Global Business Services (GBS) plays a crucial role in driving the adoption, integration, and strategic implementation of artificial intelligence (AI) and automation across GBS and its departments. We are seeking a candidate with a solid background in one of the Delivery Lines: Procure-to-Pay (PTP), Invoice to Cash (ITC), Account to Reconciliation (ATR), or Commercial Operations. This position serves as a vital link between business and technology, translating complex AI concepts into practical business solutions that align with the organization’s overarching goals. The ideal candidate will be a dynamic and experienced business strategist with strong expertise in AI, project management, and stakeholder engagement.

• AI Strategy and Implementation:
  • Drive the adoption and strategic integration of AI and automation within the PTP service line.
  • Develop customized AI strategies that align with the unique requirements of the business.
  • Identify and prioritize opportunities for automation that enhance operational efficiency and business growth.
  • Partner with PTP and GPO leadership to ensure AI initiatives are aligned with broader business objectives.
• Project Management:
  • Lead the execution of prioritized AI and automation projects, managing them from inception to completion.
  • Develop and manage comprehensive project plans, timelines, budgets, and resource allocation.
  • Coordinate cross-functional teams, ensuring effective communication and collaboration between business and technical teams.
  • Monitor project progress, identify potential risks, and implement mitigation strategies to ensure successful project delivery.
• Business Analysis:
  • Collaborate with stakeholders to gather and document business requirements for AI initiatives.
  • Conduct market research and competitive analysis to identify opportunities for AI-driven innovation.
  • Analyze business processes to identify areas where AI can add significant value and improve efficiency.
  • Translate complex technical concepts into clear, actionable insights for non-technical stakeholders.
• Stakeholder Management:
  • Engage with business leaders and clients to understand their strategic goals and how AI can support them.
  • Provide regular updates and status reports to stakeholders, ensuring alignment between stakeholder needs and project deliverables.
  • Foster a culture of innovation and strategic thinking within the PTP service line by promoting the benefits of AI and automation.
• Innovation and Continuous Improvement:
  • Apply technical knowledge to assess and recommend new AI tools and platforms that can drive innovation.
  • Escalate issues and coordinate resources to resolve challenges in AI implementation.
  • Conduct post-implementation reviews to assess project outcomes, identify lessons learned, and suggest areas for improvement.
  • Foster a continuous improvement mindset, encouraging the exploration of emerging AI technologies and methodologies.
• Documentation and Reporting:
  • Maintain detailed project documentation, including business cases, project charters, and change requests.
  • Track and report on key performance indicators (KPIs) to measure project success and business impact.
  • Ensure comprehensive records of project activities, decisions, and lessons learned are maintained for future reference.
  
  

Requirements:

• Experience:
  • 5+ years of experience in business analysis, project management, or a related field, with a focus on AI and automation.
  • Proven track record of successfully leading and delivering AI/automation projects within a corporate environment.
• Education:
  • Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.
  • Advanced degree or certification in AI, Project Management, or a related discipline is a plus.
• Technical Skills:
  • Strong understanding of AI concepts, particularly in the context of business applications.
  • Proficiency in project management tools (e.g., Jira, Asana, Microsoft Project).
  • Experience with data analysis and visualization tools (e.g., Excel, Tableau, Power BI).
  • Familiarity with software development lifecycle (SDLC) and agile methodologies.
• Soft Skills:
  • Excellent analytical and problem-solving abilities.
  • Strong communication and interpersonal skills, with the ability to work effectively across business and technical teams.
  • Ability to manage multiple projects simultaneously and deliver on tight deadlines.
  • Strategic thinker with a focus on driving business value through AI and automation.
• Bonus Skills:
  • Experience with Generative AI or other advanced AI technologies.
  • Certification in project management (e.g., PMP, Scrum Master).
  • Experience with process modeling tools (e.g., BPMN, Visio).