Vodafone

Senior Manager_L3 Analyst_Pune/Bengaluru

Pune

September 15, 2024

About_VOIS
In 2009, _VOIS started operating in India and now has established global delivery centers in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.
About_VOIS India
_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, _VOIS has evolved into a global, multi-functional organization, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.
Role Purpose
The purpose of this role is to provide Level 3 security analyst expertise and contribute to the success of the Cyber Security Operations Center (CSOC). Understanding business requirements and working with emerging cloud technologies to deliver smooth and seamless business operation. Investigating and analyzing alerts triggered on the respective platform and triaging them accurately. Providing ideas to fine-tune rules and content ingestion within the platform. Mentoring and guiding new joiners on the team. Creating process and procedure documents. Building a knowledge base by writing knowledge base (KB) articles.
Core competencies, knowledge and experience


  • 8+ years relevant experience in Cyber Security SOC, SIEM, Event Analysis, Security Incident investigation and management.,
  • Should have worked in L3 role or senior L2 in large organisation possessing through knowledge on Security Operations processes, threats, Log analysis , Correlation rule logic in any of the SIEM platform Like Arcsight, SPLUNK, Qradar.
  • Should have an understanding about network and security concepts, SIEM technologies (Arc Sight / Splunk / QRadar, Logrhythm, etc.)
  • Should have decent understanding about SIEM correlation rules,
  • Must have good analytical skills and communication skills
  • Should be able to create playbooks and suggest playbook ideas
  • Aspire to learn about new threats in Cyber Security.
  • Industry recognized security certifications like CISM, CISSP
  • SANS certification would be an added advantage. .
  • Should be able to mentor and guide new joiners in the team.
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