At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.


The opportunity

• EIS Application Support Analyst across Policy, Claims, Billing and Customer
• Expected joining date Immediate.
• Experience: 3 to 6 years’ experience

Your key responsibilities

• Participate in incidents analysis, service request fulfilment, requirement analysis for enhancements.
• Collaborate with internal teams to produce software design and architecture.
• Investigate issues reported, collaborate with 3rd party teams for a solution for issues pertaining to 3rd parties, provide fix for customizations.
• Good working knowledge in Dynatrace, heap dump analysis, Grafana,
• Test and deploy applications and systems.
• Revise, update, refactor and debug code.
• Enhance existing software.
• Develop documentation throughout the software development life cycle (SDLC)
• Excellent troubleshooting and communication skills
• Attention to detail.
• Should have understanding and experience of software development best practices.
• Excellent business communication skills
• Willingness to work in night shifts and on-call support.

Skills and attributes for success

• Proficient in Core Java, Java 8, OOPS concepts, collections, multi-threading, concurrency, lambda, and streams
• Working knowledge in Dynatrace, heap dump analysis, Grafana, Git Hub, Backstage, Kafka
• Hands-on experience with various spring modules and JPA
• Hands-on experience in Dev Ops tools and frameworks like Jenkins, Docker, Kubernetes
• Experience of modern API technologies and develop API services using Spring Boot
• Working experience in core technical skills: Spring, Hibernate, Spring Boot Microservices, Web Service (REST & SOAP), Apache Camel – CXF, Kafka.
• Good knowledge of SOA architecture and experience in creating and exposing services
• Proficient in SQL and RDBMS SQL Server/ Oracle/My SQL/Postgre SQL
• Exposure to cloud-based application development (Azure/AWS)
• Good SQL skill
• Familiarity with architecture styles/APIs (REST, RPC)
• Preferred to have knowledge in EIS - Policy Core / Claims Core/ Billing Core / Customer Core / DXP Capabilities
• Excellent troubleshooting and communication skills
• Should have understanding and experience of software development best practices.
• Excellent business communication skills
• Education in Information Technology or equivalent working experience
• Have exposure to working in shifts and on-call support.
• Should have willingness to get trained on new technology and provide necessary support.

To qualify for the role, you must have

• Strong in following technologies (minimum 3-year hands on experience on the below mentioned tech stack).
• Java, J2EE, Java8
• RESTful Webservices
• SPARK
• Angular
• Kafka
• Springboot, Spring, Hibernate
• Microservices
• Dynatrace
• Jenkins, Git Hub
• Grafana, Kubernetes, Backstage

What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland, and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world


EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.


Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.


Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.