India Job Openings

U.S. Embassy & Consulates in India

Visa Assistant

Mumbai

FULL TIME

September 6, 2024

Hiring Path:

Open to the public

Who May Apply/Clarification From the Agency:

For USEFM - FP is 07. Actual FP salary determined by Washington D.C.

For local/host country nationals, starting salary will be determined based on qualification and experience, and/or salary history.

All Interested Applicants / All Sources

(Note: Applicants who applied earlier for this position need not reapply, as their applications will be considered)

Security Clearance Required:
Moderate Risk Public Trust
Appointment Type
Permanent
Appointment Type Details:
Indefinite subject to successful completion of probationary period
Marketing Statement:

We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

For more information on how to apply visit the Mission internet site https://in.usembassy.gov/embassy-consulates/jobs/mumbai/

Summary:

The work schedule for this position is:

Full Time (40 hours per week)

Start Date: Candidate must be able to begin working within a reasonable period of time (4-6 weeks) upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:
No
Relocation Expenses Reimbursed:
No

Duties

The Immigrant Visa (IV) Assistant is responsible for all aspects of processing immigrant visas. This includes in-person intake and customer service to immigrant visa applicants, as well U.S. citizen and foreign clients. Collects applicant and petitioner documentation and prepares cases for officers to conduct interview and adjudication. Administers the online IV appointment system. Communicates with applicants, petitioners, and legal representatives on immigrant visa related issues. Performs data entry into the computerized consular systems. Performs quality assurance and printing of authorized visas. Flags suspect documents or other fraud indicators for the Consular Officer and Fraud Prevention Unit staff. Maintains physical and electronic records. The job holder is fully cross trained to function in any role as required by visa demand and scheduling.

Qualifications and Evaluations

Requirements:

EXPERIENCE: Minimum (2) two years of experience involving the application of regulations and law, extensive public contact, customer service, and/or problem-solving experience is required. (Please describe your previous and current job responsibilities in detail. Also mention your Supervisory experience in detail, if applicable for this position.)

Key Requirements:

Completion of two years of college or university studies is required.
Minimum two (2) years' experience is required. (See Experience section)
Fluency in English, Hindi, and Punjabi is required.
Please attach all required documents to avoid automatic disqualification.

Education Requirements:

Completion of two years of college or university studies is required (i.e. completion of Higher Secondary School (HSC) + two years of college). (Indicate you education as relevant for this position. Your response must also indicate if you have completed Class X or XII, or any other degree or vocational courses. Please specify the name of the Certificate/Degree/Diploma course and the major subjects for each qualification you possess. Also upload the certificates in pdf.)

Evaluations:

LANGUAGE: Fluency (Speaking, Reading and Writing) of English is required. Fluency (Speaking and Reading) of Hindi and Punjabi is required. This may be tested.

(Please specify in your application your level of proficiency in each language listed on the vacancy announcement, using the following levels:

Level 1 (Basic): Examples: Basic greetings, phrases, numbers and signs.

Level 2 (Limited): Examples: Directions, simple questions.

Level 3 (Good Working Knowledge): Examples: Conversations about familiar topics, complex documents.

Level 4 (Fluent): Examples: Infer nuanced meaning from complex documents.

Level 5 (Translator): Examples: Certified professional translator in this language.

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Benefits:

Agency Benefits:

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Consulate General in Mumbai may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

The U.S. Consulate General Mumbai values a workforce of different backgrounds, cultures, and viewpoints. We strive to create a welcoming environment for all. We invite applicants from diverse backgrounds to apply.

HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights **

IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

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