Indonesia Job Openings
Mandarin Oriental Hotel Group
Assistant Guest Service Manager
Jakarta
FULL TIME
November 18, 2024
- To operate the Front Desk Department during day and evening shift properly, efficiently and with profitability.
- To ensure that Legendary Quality Experience Standards are fully implemented, maintained and exceeded throughout Front Desk to meet and exceed our guests' expectations.
- To assist the Front Office Manager in maximizing room yields by encouraging the Front Desk Agents to upsell proactively.
- To arrange book-outs according to Mandarin Oriental Hotel Group policy and ensuring complete guest satisfaction.
- To ensure all guests are escorted to their rooms by the Front Desk Agents.
- To encourage efficient and effective inter-departmental communication in order to promote teamwork.
- To monitor service delivery by implementing LQE action plans.
- To monitor the successful implementation of the Total Training Concept and Legendary Service Training in Front Desk.
- To encourage colleague development and promote a positive working environment.
- To delegate duties and responsibilities to Front Desk Agents and ensure that work processes are in a logical order.
- To ensure proper staffing at all times.
- To ensure and maintain a very high standard of personal hygiene, behavior and grooming standards of colleagues.
- To ensure that all health and safety company standards are maintained and carried out at all times. They must be monitored regularly to assist in scoring 100% on the MOHG health and safety audit.
- To handle the Springer Miller Systems Front Office system; ensuring correct data inputting and maintenance, control access levels, issue passwords and change configurations.
- To handle all guest complaints and comments relating to the department tactfully.
- To cooperate and coordinate teamwork with other departments.
- To perform any other reasonable duties as required by the Front Office Manager
New Job Alerts
Hotel Majapahit Surabaya
F&B Director / Manager
Surabaya
CONTRACT
November 26, 2024
View Job Description
PT BFI Finance Indonesia Tbk
Graphic Designer & Content Specialist
Tangerang
FULL TIME
November 26, 2024
View Job DescriptionLooking for similar job?
Michael Kors
MK Palm Beach - Seasonal Sales Assistant
Jakarta
PART TIME
October 13, 2024
View Job Description
Grand Hyatt Jakarta
OUTLET ASSISTANT MANAGER - GRAND HYATT JAKARTA
Jakarta
FULL TIME
October 13, 2024
View Job Description
PT Pusaka Bumi Transportasi
Personal Assistant to Director
Jakarta
FULL TIME
October 12, 2024
View Job Description
Alila Villas Uluwatu
HUMAN RESOURCES ASSISTANT MANAGER
Badung
FULL TIME
October 14, 2024
View Job Description
Manulife
Product Development Assistant Manager
Jakarta
FULL TIME
October 14, 2024
View Job DescriptionAl Jazeerah Signature
Assistant Service Manager
Badung
FULL TIME
October 12, 2024
View Job DescriptionSee What’s New: Mandarin Oriental Hotel Group Job Opportunities
Mandarin Oriental Hotel Group
Kitchen Intern
Jakarta
FULL TIME
November 18, 2024
View Job Description
Mandarin Oriental Hotel Group
Assistant Guest Service Manager
Jakarta
FULL TIME
November 18, 2024
View Job Description
Mandarin Oriental Hotel Group
Housekeeping Intern
Jakarta
FULL TIME
November 18, 2024
View Job Description
Mandarin Oriental Hotel Group
Front Office Intern
Jakarta
FULL TIME
November 18, 2024
View Job Description
Mandarin Oriental Hotel Group
People & Culture (HR) Intern
Jakarta
FULL TIME
November 18, 2024
View Job DescriptionNew Job Alerts
Hotel Majapahit Surabaya
F&B Director / Manager
Surabaya
CONTRACT
November 26, 2024
View Job Description
PT BFI Finance Indonesia Tbk
Graphic Designer & Content Specialist
Tangerang
FULL TIME
November 26, 2024
View Job Description