Indonesia Job Openings
Capella Hotel Group
Finance Trainee (Indonesian Citizen Only)
Gianyar
September 2, 2024
- Other
- Other
- 5 days works week / Uniform / Duty Meals / Incentive
Ubud, Bali, IDN
Hotel Overview
Nestled in the lush forests of Bali, the tented camps of Capella Ubud reflect a unique balance of tranquility and adventure. Designed by architect Bill Bensley, the refined camp sets to elevate one's experience with Bali's untouched natural surroundings.
Capella Ubud, Bali is a place where you can bring your purpose to life through your work, creating a meaningful experience and service for our guests. You will work with an award winning company, certified as a Great Place to Work.
Position Overview
The Finance Intern duty is to see that given tasks are carried out in line with service standards while comprehending the brand and product in order to complete tasks. The Finance Intern will receive daily training on all important responsibilities within the sub-divisions. The individual will collaborate closely with teammates from other departments, as well as leaders, and will have direct contact with our stakeholders.
The Role
Nestled in the lush forests of Bali, the tented camps of Capella Ubud reflect a unique balance of tranquility and adventure. Designed by architect Bill Bensley, the refined camp sets to elevate one's experience with Bali's untouched natural surroundings.
Capella Ubud, Bali is a place where you can bring your purpose to life through your work, creating a meaningful experience and service for our guests. You will work with an award winning company, certified as a Great Place to Work.
Position Overview
The Finance Intern duty is to see that given tasks are carried out in line with service standards while comprehending the brand and product in order to complete tasks. The Finance Intern will receive daily training on all important responsibilities within the sub-divisions. The individual will collaborate closely with teammates from other departments, as well as leaders, and will have direct contact with our stakeholders.
The Role
- To fully support the Company's values and culture to ensure guest satisfaction.
- To be fully familiar with the Capella Culture & Service Philosophy, Company Standards and to follow these standards of service at all times.
- To maintain a high guest service focus by approaching your job and being proactive.
- To have a positive impact and take initiative while working closely with the team.
- To maintain a high standard of appearance and personal hygiene at all times by adhering to the Capella Ubud, Bali Grooming Standards.
- To report to duty punctually and consistently.
- To provide internal / external guests with friendly, efficient, accurate and polite service at all times.
- To be flexible, responding quickly and positively to changing requirements including the performance of tasks requested of you in line of the training schedule.
- To be able to coordinate with other departments when necessary ensure to maintain a strong relationship with the team.
- To take direction from and carry out any requests by management in conjunction with work.
- To be able to deal with situations as they occur and redirect stakeholder complaints in a professional manner and involve Supervisors and Manager when necessary.
- To attend and actively participate monthly communication meetings.
- To keep excellent relationships with team, peers, and all other teammates of the camp.
- To be able to work closely with key departments in arranging the inquired requests from guests such as Human Resources, Sales & Marketing, Front Office, Housekeeping, Engineering, F&B and Spa.
- To ensure sufficient supply is available for daily operations and all stakesholder enquiries.
- To provide a personalized warm welcome to all stakesholder arriving at the camp.
- Report any service 'glitches' and report it under the appropriate system, resolve the issue as guided by your trainer and ensure that corrective actions and service recovery follow ups are action upon in a timely manner.
- Perform administrative duties which includes but not limited to; assisting to colleagues' requests via emails and telephone calls, providing support to teammates.
- Maintain a positive and harmonious relationship with the teammates and other departments.
- Attend training sessions and provide suggestions or feedbacks to supervisors or managers for operational improvement.
- Maintain strict compliance to all departmental policies, work place safety and security procedures set by the camp.
- Ensures that working area is kept organized and clean at all times.
- Perform other duties or responsibilities that are reasonable as assigned by your immediate supervisor or manager.
- An active student that enrolled in a College or University preferably in Hotel/Hospitality Management, Finance or Economy program
- Excellent interpersonal skills with personable character, a team player and good at cultivating strong guest relations
- Very good command in spoken and written English, additional languages will be an advantage
- Great attention to detail and accuracy with the ability to multitask and prioritize
- Possess a great communication skill
- Good conflict resolution skills with decision making and judgmental skills
- Flexible regarding work schedules
- Strong email etiquette
- Proficiency in Microsoft Office Software: Word, Excel, and Power Point
- Kindly be informed that only shortlisted candidates will be notified.
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