Indonesia Job Openings

Vantage Markets

Forex Sales Support - Jakarta & Surabaya Placement

Surabaya

FULL TIME

November 1, 2024

Company Overview: We are a dynamic and reputable forex broker committed to providing clients with access to the global financial markets through cutting-edge technology and superior customer service. Our team is dedicated to empowering clients with the knowledge and tools they need to succeed in forex trading. We are currently seeking a dedicated Forex Sales Support professional to join our Jakarta and Surabaya office.
Position Summary: The Sales Support role is essential in assisting our sales team with lead generation, client relationship management, and administrative tasks. This position requires a proactive, customer-oriented individual with excellent organizational skills and a solid understanding of the forex industry.
Key Responsibilities:
  • Assist the sales team with various administrative tasks, including handling client onboarding, and ensuring a seamless and professional experience
  • Serve as a liaison between clients and the sales team including manage client inquiries, providing timely responses and support to enhance client satisfaction
  • Maintain accurate client information records within the CRM systems, and prepare sales reports to track client engagement and satisfaction
  • Support the sales team in identifying new client leads and assist to setting up meetings
  • Conduct research on market trends and competitor activity to support sales strategies
  • Collaborate with the marketing team to prepare for sales presentation materials and campaigns to acquire potential clients
  • Ensure compliance with company policies and industry regulations in all client interactions
Requirements:
  • Bachelor’s degree in Business, Finance, Economics, or related field
  • Minimum of 1-2 years of experience in sales support or customer service, preferably within the forex or financial services industry
  • Familiarity with forex trading platforms and financial products
  • Strong interpersonal and communication skills, fluent in both Bahasa Indonesia and English
  • Familiarity with forex trading platforms, CRM systems, and proficiency in Microsoft Office (Excel, Word, Power Point).
  • Highly organized with attention to detail and the ability to multitask in a fast-paced environment
  • Ability to think critically and provide practical solutions to client inquiries.
  • A proactive, client-oriented approach with a focus on team collaboration
  • Ability to work independently and as part of a team
  • Based in Jakarta & Surabaya, Indonesia
  • Willing to complete a training program in Head Office
What We Offer:
  • Competitive salary
  • Opportunities for professional growth and development
  • Work with a diverse and international team that fosters a stimulating learning environment
  • A supportive, collaborative local team environment
Join our team and contribute to a thriving, fast-paced industry in forex trading. We look forward to welcoming a Sales Support professional to our Jakarta & Surabaya office!
Job Type: Full-time
Application Question(s):
  • Do you have any experience with forex/CFD trading?
  • How much is your current salary in IDR (e.g 7000000) ?
Experience:
  • Financial Sales: 1 year (Required)
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