Indonesia Job Openings
John Crane
Turbomachinery Systems Engineer
Jakarta
October 8, 2024
The Field Service Engineer is responsible for providing service and site assistance on John Crane Turbomachinery products supporting compressor manufactures and end user customers. As part of the Global Turbomachinery team the incumbent will support the company drive to expand our portfolio of Services & Products in the Turbomachinery market in accordance with the corporate objectives, strategy, and plans
Duties & Responsibilities
Key Activities • Onsite Dry Gas Seal removal, strip, inspection, rebuild and installation into Turbo compressors. • Identify and assist customers with upgrades of all Turbomachinery products. • To understand and report upon the commercial opportunities of each customer site visited through the use of site surveys, the commercial opportunity sheet and customer interaction. • Provide training to customers on gas seal and system related subjects. • Troubleshooting on all Turbomachinery products. • The role will include extensive levels of travel, sometime to remote areas both onshore and offshore and outside the region if required. • To create a comprehensive customer report outlining all site activities including, observations, recommendations and actions Key Individual Accountabilities • Able to work on and offshore. • Working knowledge of JC Turbomachinery products Couplings, Systems and Filtration • Able to travel globally Responsibilities: • Direct report into the Global Turbomachinery Field Service Manager • To ensure service visits are executed on time, to quality (HSE) standards and customer expectations • To act as liaison with the Reliability Group for seal related issues whilst on site • Liaise with the Global Turbo Group BDM’s after identifying new cross sell opportunities and promote John Crane Turbomachinery products and services to customers
The Individual
Key Metrics • Excellent oral and written communication and presentation skills. • The ability to work under pressure and a methodical approach to work • Adaptable, flexible and appreciative of an array of cultures and customs. • Confident and able to deal with very challenging situations in a calm and credible manner. • Team player and willing to travel at short notice • Ability to speak, read, and write in English. Key skills and experiences • Operational gas seal inspection and build hands on experience • Willingness and proven capability to travel at short notice • Capable of reading general assembly drawings • Full driving license and capable of driving overseas • Good written and verbal communication skills in English • Proven historic capability of year-round on call support • Demonstratable behavior of leading by example • Demonstratable behavior of being self and team motivated • Ability to speak, read, and write in English • The ability to work under pressure and a methodical approach to work
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