• In pursuit of IT Certification or Technical/Bachelors Degree within a relevant technical field such as Information Technology, Computer Hardware Repair
• Excellent communication skills, both written and verbal
• Ability to work well with others in a team environment, displaying excellent time management skills

Amazon Web Services (AWS) is growing rapidly, and we are looking for Data Center Technician Interns to join our expanding team.

This position involves hardware and network diagnostics followed by physical repair. All interns will be exposed to independent work and in a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful.

As an intern, you will participate in our 12-week internship program in our London Data Centers.

Duties & Responsibilities
You will have the opportunity to provide our internal workforce with infrastructure related support, resolving tickets related to HW (Motherboard, RAM, CPU, GPU, etc) and networking tickets (Link Down, Optics Replacements, Switch Replacements, etc).

In addition to hardware and network repair, interns will learn how to install equipment, create documentation, innovate solutions, and fix complex problems within the data centre space.

Duties include:

• Hardware troubleshoot in servers which are not live with an AWS technician's supervision
• Understand the importance to meet SLA’s against assigned trouble tickets
• Follow the AWS technician's during network troubleshooting
• Replace Media (SSD/HDD) according with AWS Data Tech guidance
• Perform regular server hardware repairs (drives, motherboards etc) under the guidance of experienced techs
• Interact with third party vendors & contractors who are working on site

Amazon internships are full-time (40 hours/week) for 12 consecutive weeks. This position requires the intern to report to work onsite on a daily basis. Intern schedules are typically day schedules, Monday-Friday. A full-time position as a Data Centre Tech could involve day, evening, or weekend shifts and on-call rotations.

Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. Candidates must hold the right to work in the U.K. before or by the commencement of the internship.

Note: Applications are reviewed on a rolling basis. For an update on your status, or to confirm your application was submitted successfully, please login to your candidate portal. Please note that we are reviewing a high volume of applications and appreciate your patience.

Mentorship & Career Growth
Our team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skillset.

Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze Con (gender diversity) conferences.

Work/Life Harmony
Our team puts a high value on work-life harmony. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility and encourage you to find your own balance between your work and personal lives.

• Basic knowledge of Linux is an advantage
• Basic knowledge of networking is an advantage

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.