Position

Job responsibilities

• Support in the execution of Clienteling campaigns (paper/newsletter/1to1), briefing and the coordination of cross-functional departments to ensure the realization of the best campaigns optimized by client cluster
• Support the Targeting Specialist in extracting targets and ensure local optimization for maximum effectiveness
• Create and upload into Salesforce Service Cloud the finalized target lists
• Liaise with copywriters, overlooking all copies to ensure their alignment to brief objectives and brand tone of voice
• Cooperate with content team to ensure visuals assets and layouts reflect the brief and the desired UX
• Brief and coordinate with the translation agency, providing feedback to ensure translations consistently meet optimum quality standards
• Assist in scheduling newsletter content based on deadlines, and upload one-to-one scripts and e-vites onto the Clienteling portal to ensure accessibility for client advisors
Daily monitoring of KPIs trends for principal newsletters, and providing benchmarks against competitors

Profile

• Master's Degree in Marketing, Management or related subject
• Fluency in Italian and English, other languages will be considered as a plus
• Strong analytical and communication skills
• Client-centric mindset and passion for the Luxury World
• Advanced knowledge of Microsoft Office package
• Knowledge of Salesforce Service Cloud and Marketing Cloud is a plus
• Knowledge of Adobe Workfront platform is a plus

Additional information

• Monthly Gross Pay: €800
• Ticket Restaurant